Overall Ratings & Reviews InterContinental Hotels BALI SANUR RESORT, an IHG Hotel

This is my 2nd time staying at this hotel. My message, the cleaning service occasionally checks the door wheels, kawung, faucets and others, so that if there is something that is not right, it can be fixed by the technician. Overall everything is okay, I like it. Thank you for your hospitality.

Professional and international standard.

Saya suka karena kamarnya besar dan lega.

Was here for holiday trip with my family and 1 kid. The room was spacious and big! We love the renewed interior room and the bathroom also has a big space. Love the hotel breakfast with a lot of food variety and the hotel staff was nice and friendly!

Sangat menyenangkan menginap di sini, staff ramah, membantu dan saya dikasih surprise birthday moment yang gak akan dilupakan. Terima kasih, insya allah bakalan balik lagi nginep di sini ❤️

We stayed 3 nights in this hotel. The room is spacious, and comes with beautiful balcony. The hotel is situated at strategic location in Sanur. However, when we arrived the check in time was delayed 45 mins, so we had to wait outdoor during very hot weather. On the third night, the water pump did not work properly, so we could not take a bath. We had to call technician to fix the issue. After the technician came, the issue was resolved, but it took almost an hour to fix the problem.

Spacious hotel room with balcony. Need to improve house keeping work. Friendly restaurant staff very helpful

Old hotel, hot water is off, very expensive prices.

I love the sanur neighborhood, calm ambience and beautiful sunrise and of course this Intercontinental resort making your stay experience more delightful and fabulous