Overall Ratings & Reviews Gran Evenia Bijao & Convention Center

the property was right, but the sanitation serving of the food was not good. the room needed some attention no body lotion no hansoop and no shower cap. Pool you had dogs beading in the pool where people hat to be in, birds at cat was in the dining room were was the buffet Me personally i will not recommend it and if i could get my money back i hope i could get my 174.00 back No clean sanitizen wise and food wise need more cleaning and serving the food WILL NOT GO BACK VERY DESAPOINTED

DO NOT STAY HERE — THEY STOLE MY RINGS AND DIDN’T CARE! I had the absolute worst experience at this resort. On the day of checkout, I took a quick shower and rushed out of my room, accidentally leaving my engagement ring and wedding ring behind. As soon as I realized, I immediately tried to contact the resort, hoping they could help me locate my rings. Getting in touch with them was a nightmare. They did not have a working toll-free number, and the number listed on their website did not work. I had to email them, and it took them days to respond. I finally had to ask a friend from Panama to call them from a local number, and that’s the only way I was able to get through to them. Even then, their response was cold and dismissive. They claimed my rings were not found and showed zero interest in looking into it or helping me. It’s clear that someone on their staff stole my rings, and the resort did absolutely nothing to investigate or assist me. No sympathy, no concern, just a flat-out “we don’t have them” attitude. I am devastated. My priceless, sentimental rings are gone forever, and this resort did not care one bit. If you value your belongings or expect basic human decency, DO NOT STAY HERE. They are unprofessional, unhelpful, and apparently have dishonest staff. Worst experience of my life.

ESTACIONAMIENTOS

to slow in the check in

Divino!! Todo muy bien. Buena comida. Hermosa playa. Bonitas instalaciones

First the good - the property is beautiful and well maintained. Except for the stench of sewer, which was consistent and property wide. Unfortunately, the entertainment area is centrally located near the hotel rooms. From early in the morning until 11pm, people will be yelling on a microphone in Spanish. It was a lot of noise and hype, not “entertainment”. There was no where peaceful or quiet to relax and escape the noise of constant microphone hype. The music was not diverse, just Latin. The fruit was nice. I thought the food was decent, although limited in selection, but my husband did not like it at all. We ended up renting a car and eating out several times. The water is not safe to drink. The staff was adequate but not friendly. I speak a little Spanish, which was necessary, as the staff speaks very little English. The rooms lack basics such as wash rags and ironing boards. We ended up leaving 2 days early as we couldn’t handle the noise, smell, and food for the full week we booked.

My brother and I got really sick from the resort we were vomiting and had severe diarrhea for two days straight. The resort was pretty but they need to do something about maintaining the food properly cold or hot and using potable water for ice.

We were 5 adults - 4 seniors staying for 3 days at this property. 4 of us ended up deathly ill from norovirus or another GI disease. Looking at some of the reviews lately this is a problem that they have completely ignored and could care less about. Unless you want to spend three days with projectile vomiting while sitting on the toilet - DO NOT STAY HERE!!

Es un buen hotel, es comodo y tiene amenidades para los niños, solo le falta un poco de mantenimiento

Lack of profesionalism,from beginnig to end. Food was average at best. Not a good place... The only good thing was the parking. Close enought to the main building.

We had so much fun in this hotel! We loved the water park, the pools and the beautiful beach! The water sport gear that was included in the services of the hotel was a great joy, and the food was fresh and delicious!

Beautiful

Pool at night allowance

I like food, show, and all.

The pool tables are in really bad shape, on their current status you're better off playing on the ground. The staff was amazing, very kind, they made the stay wonderful. The menus on breakfast and lunch had really few options, dinner was AWESOME, we had a ton of options but breakfast and lunch not really. On this app I booked a king sinzed bed on one room and they gave me 2 beds, when I called the front desk they said they don't have king size beds on the hotel anymore, they only have 2 beds in each room. Who does that??? If I want to sleep in the same bed with my partner I should be able to!! Also on the poolside the kids games are being narrated like a football game. I want music, I don't really care who wins the kid's contest, they can play but why the need to narrate it tho. I give it a 3.5/5 honestly. There's a lot of room for improvement.

D

Meh- so so. The buffet was adequate, service was good, Asian hibachi disgusting. Had a lovely view, grounds well-maintained. Enjoyed the water slides… nice touch. Glad the louder activities ended by 10 pm so we could get to sleep

Quiet and safe, bit im not a resort person because its the same thing everyday. I must say the beach area was clean and i do love beach volleyball.

The hotel was very nice very clean staff was great entertainment was great but the food area did not have a lot of variety to pick from breakfast, lunch & dinner was mostly pork very limited choices but over all the stay was great the reservation restaurants were also great they just really need to update the dining hall and add a bigger variety of foods

Very good staff very attentive. The beach and the location is amazing. Clearly in renovation and it the only negative that it was a bit disturbing. Otherwise highly recommend. Very kid friendly too.