We arrived at the hotel late afternoon and we were warmly greeted. The operations manager kindly upgraded our room, which was a lovely surprise. Our room was superb, very clean, lots of technology and spacious. Our room, like many others, has a good view of the city and the mountain.
They have a room on the top floor (the top floor bar) with a great view, and the opportunity to have drinks and snacks.
We had the buffet dinner, and as vegetarians, we were amazed at the amount of dishes that were available. It was really appreciated. All the staff we ran into, including the friendly and helpful Ismail on reception, were very good.
The location was good and close to town and of course all the tourist attractions that we want in Petra.
There was an indoor pool which is not common in Petra. It is a pleasure to come back in the afternoon and have a swim. This hotel is new, immaculately clean, and we highly recommend it.