Muy buen servicio todo muy limpio

I made a reservation for the biggest room. Mini fridge: empty. I asked for 3 water bottles at 3 AM. I have to go to the front desk to get them twice, one for pick them up and then another one to grab my wallet and for them. I asked them to charge it to my room, the answer was NO. Coach need a new fabric, windows needs to be cleaned also. Very dissapounted.

Excellent

Thank you!

Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.

Muy buen hotel para quienes desean conocer la ultima ciudad chile frente al Pacifico antes de cruzar a Perú. Muy buena playa. Mall muy bueno a pocos minutos en automovil

Extremely comfortable bed, spacious room and delicious breakfast

This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.

The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.

Nuevo moderno limpio

We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!

Excellent

hermoso lugar frente a la playa , cómodo y atención gentil excelente desayuno

Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.

Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.

Very new and clean, accessible from the airport and right on the beach

Housekeeping did a good job. Restaurant/BAR staff were unfriendly.

Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect

Great view and facilities!

Great services and restaurant, we have had wonderful days