This seems to be a restaurant with rooms upstairs rather than a hotel with a restaurant downstairs. It started a couple of days before when the hotel sent a message saying that "some rooms" have steep stairs and to notify them if that was an issue, so they could best accommodate. I was a little caught off-guard, but just replied I would have heavy luggage and it would probably be best to be placed in a room that wouldn't require the steep stairs. I received no reply and, upon checking, found that all rooms have steep stairs. The room I received was on the top floor with ALL the steep stairs. After a long travel day, I arrived exhausted and hungry. The hostess at the restaurant checked in hotel guests. They were having some sort of trivia night, and it was busy. I kind of felt like I was interrupting their work at the restaurant. She rushed me to my room and kindly helped me carry the big suitcase up all the stairs. I was then told that there would be no table for me to eat at the restaurant that night, but there were other food options nearby. My room...very hot and stuffy. Windows open as far as they go, and a fan that barely blew. I did not sleep well. Outside...loud throwing of bottle-filled bags and LOUD deliveries at 6:00 AM. I put the "please service my room" sign up because I needed coffee supplies; no one came. I never saw a person outside of the girl who checked me in, other than the server at breakfast. PROS...Good breakfast with a guaranteed table and decent room.