Excellent location and eats, very clean, great staff and very quiet. Highly recommend.

Excellent stay!

The room was very small even though it was a suite they were really, no extras inside no snacks or alcohol to buy from one of the elevators was not working so it was extremely convenient and it just looks a bit rundown. The pool water was dirty.

The elevator situation is really uncomfortable it takes 20 minutes t

Great service

I recently stayed at this hotel and had very pleasant experience. The room was clean, comfortable, and well maintained, whith all basics amenities you need for a relaxing stay. The staff were friendly and helpful, always .willing to assist with question and request.

Impeccable

It was good, did not really interact with staff except for checking in. The pillows had a bad smell to it.

El staff fue muy amable, check in súper rápido 5 minutos literal! En zona de Lobby/restaurante también, muy atentos en todo momento. El hotel sigue estando en buenas condiciones

Smelled good, clean, breakfast was amazing!

Breakfast was very good

Very clean

Courteous staff, clean room.

Rooms a bit noisy

All great overall!

Great staff!

Great customer service

Great hotel. The best in Juarez

I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.

great service and food