6.4
Pleasant
From 237 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

7.2

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Traveler Reviews Clarion Pointe Lake Jackson - Clute

Number of reviews per page
20
40
Top reviews
Devin
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lock on my door did not work
Isa
icon-Business with Children
Business with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We left immediately I should have read the reviews and not relied on pictures
Kevin
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Upon walking into the room smelled like moo and I noticed mud do all on the walls and ceiling. The lamp flickered relentlessly roaches on the counter. Tried a couple times to shower. All I got was cold water and the weather was 20° in Houston. Left my key in my room Took about 15 minutes to find someone to get another key. All in all not a good experience.
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Sonya
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was actual roaches in my room that i found in the food i brought. Mud on floor feom last person. Even the toliet barely worked. This Hotel used to be nice. I was so disappointed. I was scared to go sleep last night because the people next door wanted to fight.
Jordan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Estella
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room not cleaned or new towels before 2nd night. Front desk offered no comment when asked. Front desk also indicated that things left in vehicle were not safe. Pool covered in thick algae, and lights shone on it all night. No choice to look at it because curtains would not fully close. Worst hotel ever.
Juan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was a small problem with one of the rooms i was given and they quickly fixed the problem and acommidated me in a different room woth no problems whatso ever. Mr. Andy Sage is a great and wonderful host. He always greeted everyone that came through the front doors with a welcoming smile and was always walking around in and out side the hotel to make sure all was well. I thank him so much for his kindness and willingness to help when needed.
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Matthew
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rough property. Minimal being done to keep the lights on it seems. Didn’t have hot water one night in shower.
Saeed
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It’s dirty, shower no soap, sheets seems not replaced. There is no drinking water, even to purchase. Terrible
Arturo
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

S
John
icon-Business Family
Business Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beds were very comfortable. Was quiet so able to get good sleep Bathrooms were somewhat dirty. No shampoo/ conditioner in room. Only one roll of toilet paper in room
Fernando
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property, friendly staff, on my last night staying a little chaos down the hall but nothing to be alarmed about. Will stay here again and about to reserve another room as I type this.
Brian
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

OK for the price!
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is dated and could stand some renovations. But it's a great old property, the staff was friendly and helpful, and they are trying very hard to give a good experience. Worth the price - will stay here again!
Juan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hallways were freezing and our room took awhile to warm up. Our key to our room didn’t work and it was not fixed had to get front desk clerk to come open it twice.
Arlene
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything is nice
Johnathan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay
Brandy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff were nice, but i could snell smoke every motning and every night in the hall, im allergic to nicotine, and aggressive dogs would stand my door bark wake me up in at 7 before my time to get up.
Carol
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staying at a cheap hotel is NOT bad... Staying at a DIRTY RUN DOWN HOTEL.....is BAD... See pictures Mold on the walls of shower mold on the floor as it is never cleaned Sh!t around the toilet Roaches in the bathroom Dirty carpet.... don't take your sock off...!!! light switches that don't work. room deodorizer to mask the fact they have NEVER SHAMPOOed the rugs... HORRIBLE... Sleep in your car.... and yes... there is NO breakfast... unless apples, yogurt and waffle is your thing.
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Barney
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I enjoyed the quietness and cleanliness of my stay
Number of reviews per page
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