Traveler Reviews Clarion Pointe Lake Jackson - Clute
Number of reviews per page
20
20
40
40
Top reviews
Devin
Leisure
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The lock on my door did not work
Isa
Business with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We left immediately I should have read the reviews and not relied on pictures
Kevin
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Upon walking into the room smelled like moo and I noticed mud do all on the walls and ceiling. The lamp flickered relentlessly roaches on the counter. Tried a couple times to shower. All I got was cold water and the weather was 20° in Houston. Left my key in my room Took about 15 minutes to find someone to get another key. All in all not a good experience.
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Sonya
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There was actual roaches in my room that i found in the food i brought. Mud on floor feom last person. Even the toliet barely worked. This Hotel used to be nice. I was so disappointed. I was scared to go sleep last night because the people next door wanted to fight.
Jordan
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Estella
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room not cleaned or new towels before 2nd night. Front desk offered no comment when asked. Front desk also indicated that things left in vehicle were not safe. Pool covered in thick algae, and lights shone on it all night. No choice to look at it because curtains would not fully close. Worst hotel ever.
Juan
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
There was a small problem with one of the rooms i was given and they quickly fixed the problem and acommidated me in a different room woth no problems whatso ever. Mr. Andy Sage is a great and wonderful host. He always greeted everyone that came through the front doors with a welcoming smile and was always walking around in and out side the hotel to make sure all was well. I thank him so much for his kindness and willingness to help when needed.
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Matthew
Business and Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Rough property. Minimal being done to keep the lights on it seems. Didn’t have hot water one night in shower.
Saeed
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It’s dirty, shower no soap, sheets seems not replaced. There is no drinking water, even to purchase. Terrible
Arturo
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
S
John
Business Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beds were very comfortable. Was quiet so able to get good sleep
Bathrooms were somewhat dirty.
No shampoo/ conditioner in room. Only one roll of toilet paper in room
Fernando
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice property, friendly staff, on my last night staying a little chaos down the hall but nothing to be alarmed about. Will stay here again and about to reserve another room as I type this.
Brian
Business
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
OK for the price!
Michael
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is dated and could stand some renovations. But it's a great old property, the staff was friendly and helpful, and they are trying very hard to give a good experience. Worth the price - will stay here again!
Juan
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hallways were freezing and our room took awhile to warm up. Our key to our room didn’t work and it was not fixed had to get front desk clerk to come open it twice.
Arlene
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything is nice
Johnathan
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great place to stay
Brandy
Friends and Family
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Staff were nice, but i could snell smoke every motning and every night in the hall, im allergic to nicotine, and aggressive dogs would stand my door bark wake me up in at 7 before my time to get up.
Carol
Business
2.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Staying at a cheap hotel is NOT bad...
Staying at a DIRTY RUN DOWN HOTEL.....is BAD...
See pictures
Mold on the walls of shower
mold on the floor as it is never cleaned
Sh!t around the toilet
Roaches in the bathroom
Dirty carpet.... don't take your sock off...!!!
light switches that don't work.
room deodorizer to mask the fact they have NEVER SHAMPOOed the rugs...
HORRIBLE...
Sleep in your car....
and yes... there is NO breakfast... unless apples, yogurt and waffle is your thing.
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Barney
Business
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
I enjoyed the quietness and cleanliness of my stay