The units are very clean and the staff is very friendly. They have done a great job eith the landscaping which makes for a very soothing environment

great location. step away to lagoon. I would like to mention that with Aakal Lagoon front to ride pontoon or kayak it is on your door step. no need to pay extra beach club for this activities

The room was nice, the breakfast very limited

It was hot no ac when we arrived. No ice no cups the smell from the bathroom was nasty. Continental breakfast was a joke.

Such a cute hotel, less than 20 rooms and the grounds were beautiful and maintained. The room was great, A/C worked great and you can’t beat being right on the lagoon. Staff was friendly. They arranged to have our laundry picked up and delivered the following day. By the way it was only about $7 for 25 items! Breakfast was very very limited, but there was a restaurant next door if you wanted something more substantial. They have bikes, kayaks and the water was beautiful. We would stay there again.

I would not recommend this hotel. We left midway through our stay due to the rooms being dirty, mold in showers, very limited selection for breakfast, and location not as listed. you barely have anything close. This is not a hotel to stay at with kids. Small stinky rooms.

The room was very tired and lots of damage. The door did not shut properly. No hot water and terrible breakfast.

Everything was lovely.

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The rooms were very nice and service was great.

Yes

Great stay, location right on the lake, rooms were a little small but very cute.

The breakfast is not very wide range of options but if you want to stay calm and relax this place it's a good option.

First night now power, no explanation. No compensation.

We loved this hotel, to our taste it was a bit expensive. But location is good and the cabins are cute

Super nice hotel

Very nice hotel at the lagoon of bacalar, very close by the center, nice restaurant options! Great hotel

Beautiful time

nice place to stay , no restaurant in the hotel always eat outside

It was ok - exactly as posted, however the hot water in the shower lasted less than 10 minutes regardless of the time of day. Lots of water pressure and the mattress was very good to sleep on. Pictures made room and bathroom appear much larger than they actually were.