9.4
Exceptional
From 460 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Lumen Hotel & The Lisbon Light Show

Number of reviews per page
20
40
Top reviews
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icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay. Staff were incredible.
Harry
icon- with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Too modern equipment in the room, (lighting, switches) difficult to master. Otherwise a great hotel, friendly staff
Robin
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Services were excellent at check-in. Staff were well trained and show you every detail about their available services.
Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly hotel - staff could not do enough for us. They went over and above. Hotel was super clean and quiet. We loved the pool top seating area.
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great experience staying at this hotel. From the moment we arrived, the staff were incredibly friendly and welcoming, making us feel right at home. The room was clean, comfortable, and well-maintained, with everything we needed for a relaxing stay. One of the best parts was the location — it was close enough to all the main attractions to be easily walkable, but just far enough away to escape the tourist crowds and noise. It really offered the best of both worlds: convenience and tranquility. Highly recommend this place if you’re looking for a peaceful stay without being too far from the action!
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Elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel. The staff were so friendly on arrival, even upgrading our booking to a suite. The room was clean and comfortable.
Joseph
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Both me and my wife enjoyed our stay at Lumen hotel. They have a light show every day at 10 PM that was very entertaining. The hotel itself offers a great accommodation with king size beds in different rooms that were very comfortable. They got our suitcases on our Uber the moment we arrived and they took them into our room when we checked in. Overall a great place to stay.
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Charlotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was excellent
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and very friendly staff
Pamela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I liked this hotel, it is modern, clean and the room was very well equipped and comfortable. The light show is a nice addition. The breakfast is okay - the cold buffet food is good, but the hot food was never hot or tasty. The staff is extremely helpful. The rooftop is pretty nice. The location is just north of trendy areas, but overall very convenient.
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Zhengju
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is very quiet and comfortable
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was a clean and convenient place to stay in Lisbon. When we arrived they upgraded our room without asking. Staffs were very friendly and helpful. Breakfasts were very good. It was walkable to some shopping areas and the main park in the city. I recommend this place.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel with a staff that is friendly, professional, and helpful. Getting to the hotel from the airport using the metro is very easy. The parking garage will test your driving skills as the path to parking spaces is a bit tight, but we look forward to our next stay at this location.
Nicolas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had such a great experience at the hotel with an excellent service and great staff!
Kathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Customer service was the best. Rooms were clean, food was great and the staff was amazing!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What a fantastic hotel! The room was spacious and clean and modern. The restaurant offers delicious food for breakfast and dinner. And, the staff are top notch, friendly and efficient. Thank you for everything. We will definitely stay here again.
Roisin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at The Lumen Hotel were fantastic- so helpful and friendly. Breakfast was lovely. The only issue we had was that the pool was closed during our stay. This was extremely disappointing as there was no mention of the closure dates until after our booking was made. This was one of the reasons we had chosen this hotel for the rooftop pool.
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Reinaldo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast buffet lacks egg and omelette cooked for you Unfortunately eggs n omelettes are pre-cooked
Puja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in this hotel for a week and loved every bit of it. Their service is exceptional, very responsive, quick. They offer welcome snacks upon arrival, the water was free and even the coffee, as we ordered it everyday, we’ve travelled all around Europe and that was rare. The location is very close to the attractions however, there might be some attractions where you would have to take uber/ train etc. If we visited Portugal again I would stay here again no questions asked.
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Daisy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

we thoroughly enjoyed our stay at the hotel. Central location plus unique lighting show which itself is a point of interest worthnoting
Number of reviews per page
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