1. Early check-in wasn't possible. They told me to wait until 2:00 PM, but it was ready at 2:10 PM. This is the definition of a hotel that wants to harm customers. After that, the receptionist in the photo chatted with the security guard while looking at me. What a bad attitude! 2. Room card access is restricted. Even during my stays at several 5-star hotels, the room card wasn't charged! 3. Room amenities didn't match the so-called 4-star rating. No hairdryer, no hair cap, no refills for my 2-night stay with soap and shampoo, no TV channels, chairs in the room looked like dining chairs, towels smelled musty, no hand soap was provided, the room wasn't soundproof, and the hallway was very noisy. 4. This is the worst part: the pool water was cloudy, sticky, stinging, and smelled strongly of chlorine. It was obvious that the pool had no cleaning process. 5. When I checked out, I waited for the driver to pick me up for a long time, about half an hour. The security guard in the photo kept watching me and making small talk, asking if I needed help and what I was waiting for, indicating that I shouldn't wait too long in the lobby.

Nice, comfortable, clean, great hotel

Hotel was close to shopping and eating facilities. Hotel needs to include soap for hand wash.

The hotel is clean and the food is delicious

The staff was very friendly and helpful at check-in.

comfortable and steady, thank you

Salty food... Still like a 3 star hotel.

It's very enjoyable, but the price in the Bojonegoro area is still too expensive.

The only minus on TV in my opinion is that there are few TV choices.

It was actually okay. But since the Eid prices went up, it wasn't worth it because the noise from the other rooms was so loud.

All the facilities are fine, the staff is friendly and efficient, but at breakfast time, many of the food was empty, and refills were delayed, even though many guests had not yet had breakfast. Many of the dining tables were empty but still hadn't been cleaned due to a lack of human resources. My apologies, just a suggestion for future improvements, thank you 🙏

Great, clean, comfortable, neat rooms, central location

Homey is a mainstay when you come to this city

The hotel staff is friendly, kind and very helpful…

Very nice place, close to everywhere, lots of culinary, strategic.

The variety of food is not optimal, especially snacks.

The staff is friendly and very helpful. The view from the room is also very beautiful.

Friendly staff, good swimming pool. The downside is there are no towels.

The hotel's location is quite strategic and easy to find, the staff is friendly and polite, the room is also quite comfortable, only in the bathroom, the water takes a while to drain (due to the slope) and the difference in height between the shower floor and the sink floor is very small so the water overflows onto the sink area floor. Perhaps this can be conditioned, because it certainly reduces comfort. For other facilities, it's okay, no problems.

Strategic location close to the city center, friendly hotel staff