Hotel Aruss Semarang

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Overall Ratings & Reviews Hotel Aruss Semarang

Traveloka (896)
Other sources (27)
9.2
Exceptional
From 896 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.1

Service and Facilites

9.2

People often mention about Hotel Aruss Semarang
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Staff Friendliness (96)
Bedroom (90)
Room Space (84)
Ambiance (83)
Hotel Area (82)
Taste (82)
Bathroom (79)
Variety (77)
Family Friendly (66)
Accessibility (65)
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Traveler Reviews Hotel Aruss Semarang

Number of reviews per page
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40
Customer reviews
E***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Arrived still noon before check-in time, found a room and thank God I was able to check in before 2:00 PM. Well done..! There was a welcome drink in the lobby, although the lobby is simple but neat and feels luxurious. The room is neat, the bathroom is clean. Try the swimming pool, it is clean and well maintained. Breakfast is varied, delicious, fresh... All the staff are very helpful. See you again Aruss..
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1 people find it helpful
Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. E*u, Greetings from Aruss Semarang Hotel. Thank you so much for your excellent review of Aruss Hotel. We are delighted to hear that your early check-in process went smoothly and that you enjoyed the comfort of our facilities, from the refreshing welcome drink and the cleanliness of your room and pool to the varied breakfast menu. Your compliments on our attentive staff will be a great inspiration to our entire team. Thank you for choosing us, and we hope to welcome you back to Aruss Hotel again. Sincerely, Sendek Prawinko, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel's overall condition and room were well-maintained. The staff were also very helpful.
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Accommodation's Reply
11 Jul 2026
Dear Mr/Mrs. A***i, Warmest greeting from Hotel Aruss Semarang... Thank you very much for your positive review. We are delighted to hear that you were satisfied with the room condition, hotel maintenance, and the service provided by our staff. Your comfort is our top priority. We look forward to welcoming you back to our hotel on your next visit. Warm regards, Sendek Prawinko General Manager
S***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, clean and comfortable rooms.
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Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. S*a, Sincerely yours, from Aruss Semarang Hotel. Thank you very much for your excellent review. We are delighted to hear that you felt comfortable during your stay at Aruss Semarang Hotel and enjoyed the comfortable rooms and service from our staff. Your review is a great inspiration for us to continue developing our best services. We hope to welcome you again in the future. Sincerely, Sendek Prawinko, General Manager
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Hani n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very nice. At first, I was a bit annoyed, "Well, the room is just like this," but it really paid off when the breakfast was absolutely delicious.
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Accommodation's Reply
11 Jul 2026
Dear Ms. Hani N, Warm greetings from Arus Semarang Hotel. Thank you very much for your review. We are delighted to hear that the quality and variety of our breakfast menu provided you with a pleasant experience. We also appreciate your feedback regarding your first impressions of our room, which will be valuable information for our management team to improve the aesthetics and comfort of our rooms in the future. We hope to welcome you back again for an even more perfect stay. Sincerely, Zendec Pravingo, General Manager
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s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staycation here to celebrate my husband's birthday, very happy.
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+2
1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Mrs. S*i, Aruss Semarang Hotel would like to extend our warmest gratitude for choosing Aruss Hotel to celebrate your beloved husband's special birthday. We are delighted to hear that you and your family enjoyed your holiday, and we congratulate you on your stay coinciding with Aruss Hotel's 4th anniversary. The special gift you received is a token of our appreciation and gratitude for making your celebration perfect. Your compliments are a great inspiration to our entire team for providing the best possible service to all our guests. We hope this wonderful time is filled with sweet and unforgettable memories. We look forward to welcoming you and your family back to Aruss Semarang Hotel again. Sincerely, Sendek Prawinko, General Manager
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W***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Enjoy the natural atmosphere on top of a tall building.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Ms./Mrs. Wu, Sincerely, Arus Semarang Hotel. Thank you for your wonderful review. We are delighted to have been a part of your enjoyable vacation in Semarang. We are pleased to hear that you enjoyed the comfortable atmosphere we provided. We look forward to welcoming you back to Arus Semarang Hotel and providing you with our best service. Sincerely, Sendek Pravingo, General Manager
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Randy W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Really had a great experience at Aruss. The staff was very polite and the breakfast was really good.
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Accommodation's Reply
23 Jun 2026
Dear Mr. Randy, Warmest greeting from Hotel Aruss Semarang... Thank you for sharing your feedback regarding your trip with us. We are delighted to hear that you experienced great hospitality and service during your stay. Your appreciation of our team's hard work means the world to us and inspires us to keep delivering exceptional service to all our guests. We hope to have the pleasure of hosting you again soon. Best regards, Sendek Prawinko General Manager
y***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place to stay, comfort… clean.
1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr/Mrs. Y***h, Warmest greeting from Hotel Aruss Semarang... Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had an excellent experience with us. Maintaining a high standard of cleanliness and delivering genuine hospitality are our top priorities, and it is rewarding to know we succeeded during your visit to Semarang. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Sendek Prawinko General Manager
K***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Close to the Jatingaleh toll gate, it would be a prime choice for transit. But even if you want a staycation, it's also great, as the hotel and service make you feel at home. Thank you for upgrading our room yesterday.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, It is with great pleasure that we at Arus Semarang Hotel would like to express our gratitude for sharing your wonderful experience during your stay. We are extremely proud to know that our hotel's excellent location and the service of our staff met your expectations. Your satisfaction is our top priority. We look forward to welcoming you back soon for another memorable stay. Sincerely, Sendek Pravingo, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean, fragrant, comfortable and impressive because the staff is friendly.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Ms./Mrs. Ra, Sincerely yours, from Arus Semarang Hotel. Thank you for sharing your wonderful experience during your stay at Arus Semarang Hotel. We are very proud to know that the cleanliness and friendliness of our staff made your stay at Arus Semarang comfortable and memorable. Your satisfaction is our top priority. We hope to welcome you back soon for another memorable stay. Sincerely, Sendek Pravingo, General Manager
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We stayed for 2 nights and had a wonderful time here. The room was clean, spacious & comfortable. Nice swimming pool & gym. Various breakfast menus. We had a little mix-up with our order at the restaurant, but the staff responded swiftly. Thanks to all the staff for making our stay memorable.
1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Mr/Mrs. T***i, Warmest greeting from Hotel Aruss Semarang... Thank you for choosing to stay with us and for leaving such a lovely review. We are delighted that you had a wonderful time and enjoyed our clean rooms, breakfast options, and wellness facilities. We appreciate your feedback regarding the minor order mix-up at our restaurant. Continuous improvement is important to us, and we are glad our staff resolved the issue promptly. Thank you for recognizing their efforts. We hope to have the pleasure of hosting you again soon. Best regards, Sendek Prawinko General Manager
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
First time staying at Aruss Hotel.. it was impressive because it was clean, friendly and had lots of breakfast choices.
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Accommodation's Reply
18 Jun 2026
Dear Ms./Mrs. L*y, Sincerely yours, from Aruss Semarang Hotel. Thank you for sharing your wonderful experience during your stay at Aruss Semarang. We are very proud to know that the cleanliness of all areas of the hotel, our service, and the variety of our breakfast options met your expectations. Your satisfaction is our top priority. We hope to welcome you back soon for another memorable stay. Sincerely, Sendek Prawinko, General Manager
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Daniel W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel's location is very close to the toll gate, so finding it was easy. Furthermore, it's a well-known hotel in Semarang. The hotel is comfortable and truly makes you feel at home. If given the opportunity, I'd stay here again.
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Accommodation's Reply
13 Jun 2026
Dear Mr. Daniel W, Greetings from Aras Hotel Semarang. Thank you very much for your excellent review. We are delighted to hear that our prime location near the toll booth made your travels more convenient, and that the comfort of the rooms made your stay enjoyable. We are honored to be one of the most popular hotels in Semarang. We hope to welcome you back in the future. Sincerely, Sendek Pravingo, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really enjoyed my 5-day, 4-night stay at Arus. The staff was friendly and helpful. The breakfast menu offered a wide selection and was quite good. The facilities were complete.
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Mr. G*t, Aruss Semarang Hotel would like to express our deepest gratitude for your positive review and five-star rating. We are delighted to hear that you enjoyed your 5-day, 4-night stay with us. All of our staff are committed to providing friendly and helpful service. Your satisfaction with the varied breakfast menu and comprehensive in-room amenities is a great motivation for us to continue maintaining the quality of our service. We hope to welcome you back to Aruss Hotel in the future. Sincerely, Sendek Prawinko, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Our one-night stay at this hotel was very enjoyable. The room was very comfortable and clean, with complete amenities. For this price, the room would have been even more comfortable with a better quality bed and cooler air conditioning. Furthermore, all the facilities, service, and atmosphere were very pleasant. Furthermore, the hotel's amenities are comprehensive, including a gym, swimming pool, and sauna.
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Accommodation's Reply
12 Jun 2026
Dear Mr./Ms. Ra, Warm greetings from Semarang Ars Hotel. Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you had a comfortable sleep and were satisfied with the cleanliness of your room, facilities, and services. We appreciate your comments regarding the bed and the air conditioning temperature. Your comfort is our top priority. We will pass your feedback on to our management and technical teams to improve our room facilities in the future. We will do our best to provide you with an even more comfortable stay in the future. Please contact us if you would like to stay with us again. Thank you very much, General Manager, Sendek Pravingo
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
There are only three drawbacks: 1. The bathroom floor is slippery, which can cause falls and slips. 2. The hotel is far from the city. 3. The rooms aren't soundproof: you'll really notice the noise if you have neighbors with screaming children. Complete facilities: Gym, swimming pool, jogging track, and sauna. The staff are all friendly.
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2 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Mr./Ms. J*a, Warm greetings from Aruss Semarang Hotel. Thank you very much for taking the time to provide such a detailed review and feedback regarding your stay at our hotel. We sincerely apologize for the inconvenience you experienced during your stay, particularly the slippery bathroom floor that caused you to fall, and the soundproofing issue in your room. Your feedback regarding safety and sound comfort has been directly forwarded to our management and technical teams for evaluation, improvement, and development to enhance guest comfort in the future. As our hotel is located somewhat away from the city center, we hope the quiet and beautiful surroundings provided a unique relaxation experience. On the other hand, we are delighted to hear that you enjoyed our comprehensive facilities such as the fitness center, swimming pool, jogging track, and sauna. Your compliments on the friendliness of all our staff are a great inspiration for our team to continue maintaining the highest standards of service. We hope this inconvenience has not diminished your interest in returning for another visit. We look forward to welcoming you back with even better service in the future. Sincerely, Zendec Pravingo, General Manager
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y***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean and quite comfortable in this hotel.
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Accommodation's Reply
24 May 2026
Dear Mr./Ms. Y*h, Sincerely yours, Aruss Semarang Hotel. Thank you for sharing your stay with us. We are proud to know you had a memorable time at Aruss Semarang. We hope to see you again on your next visit! Sincerely, Zendec Pravingo, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice building, clean and comfortable hotel.
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Accommodation's Reply
24 May 2026
Dear Ms./Mrs. Ra, Sincerely, from Arus Semarang Hotel. Thank you for sharing your stay with us. We are proud to know you had a memorable time at Arus Semarang Hotel. We hope to see you again on your next stay! Sincerely, Sendek Pravingo, General Manager
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C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and helpful, the food for breakfast was good and suited my taste, only the hot water for showering was still not hot enough.
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2 people find it helpful
Accommodation's Reply
21 May 2026
Dear Mr. C*n, Sincerely yours, Aruss Semarang Hotel. Thank you for taking the time to write a review of your stay with us. We greatly appreciate your compliments on the friendliness of our staff and the quality of our breakfast. We also appreciate your feedback regarding the less-than-ideal hot water system in the bathroom. Your comfort is our top priority, and our maintenance team is inspecting the heating system to ensure this does not happen again. Thank you for helping us continuously improve our services. We hope to welcome you back in the future. Sincerely, Sendek Prawinko, General Manager
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Mohammad I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Thank God, my wife and I had the option of choosing a hotel located in a cool area of Semarang. We deliberately chose this hotel because we wanted to experience the atmosphere similar to where we live in South Jakarta. The nearly seven-hour journey from Jakarta, which was quite draining, was instantly erased when our bodies landed on the soft mattress of the Aruss Hotel. Thank you, Aruss.
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Accommodation's Reply
21 May 2026
Dear Mr. Muhammad Ai, Sincerely, Arus Semarang Hotel. Thank you so much for your wonderful review and for your trust in choosing Arus Semarang Hotel as your accommodation. We are delighted to have been an oasis of refreshment and relief from your fatigue after your long journey from South Jakarta. Your comfort is our top priority, and knowing that you and your wife enjoyed the cool atmosphere and the comfort of our beds is a joy for the entire team. Thank you for your compliments. We hope to welcome you and your wife back again on your next visit to Semarang. Sincerely, Sendek Pravingo, General Manager
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Number of reviews per page
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