Hotel Aruss Semarang

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Overall Ratings & Reviews Hotel Aruss Semarang

Traveloka (940)
Other sources (27)
9.2
Exceptional
From 940 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.2

People often mention about Hotel Aruss Semarang
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Staff Friendliness (105)
Bedroom (99)
Room Space (95)
Ambiance (94)
Hotel Area (90)
Taste (89)
Bathroom (87)
Variety (85)
Accessibility (76)
Family Friendly (74)
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Traveler Reviews Hotel Aruss Semarang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
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8.5
/10
Reviewed 2 day(s) ago
Good location, clean and friendly staff.
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A***o
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Leisure
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9.4
/10
Reviewed 1 week(s) ago
Nicely located, especially near my childhood neighborhood and nostalgic eating places.
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Accommodation's Reply
26 Aug 2026
Dear our valued guest, Warmest greeting from Hotel Aruss Semarang... We sincerely appreciate your lovely review. Knowing that our location served as a great base for you to explore your childhood neighborhood and enjoy nostalgic meals is wonderful to hear. Providing a comfortable and well-located experience for our guests is always our priority. We hope to welcome you back soon. Warm regards, Sendek Prawinko General Manager
Bunga K. D.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
I really like it here, there's a jogging track, swimming pool, the lighting is really good.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Bunga K.D., Greetings from Arus Semarang Hotel. Thank you so much for taking the time to provide such an excellent review and rating. We are delighted to read about your experience at our hotel. We are pleased to hear that the hotel facilities, especially the swimming pool, provided you with maximum comfort. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Arus Semarang Hotel again soon. Sincerely, Sendek Pravingo, General Manager
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Verified Traveler
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Staycation
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8.8
/10
Reviewed 1 week(s) ago
The facilities are good and nice, the location is strategic and the service is also very good.
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Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Warm greetings from Aras Semarang Hotel. Thank you so much for your positive review! We are delighted to hear that you enjoyed our facilities and services. Your satisfaction is our top priority. We hope to welcome you back again in the future. Sincerely, Sendek Pravingo, General Manager
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D***y
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Very comfortable, kids friendly, will come back here.
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Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you very much for your positive review and excellent rating. We are delighted to hear that you found our hotel comfortable and child-friendly. Your and your family's satisfaction is our top priority. We hope to welcome you and your family back again in the future. Sincerely, Sendek Pravingo, General Manager
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L***a
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Check-in and check-out were assisted by the very friendly Ms. Lisa 😊
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Ms. L*a, This is a message from Aruss Semarang Hotel. We would like to express our sincere gratitude for your positive review. We are delighted to hear that your check-in and check-out process was smooth with Lisa's assistance. All of our staff are committed to providing friendly and warm service to all guests. Your compliments are an encouragement to Lisa and all our staff to continue maintaining the highest quality of service. We hope to welcome you back in the future for another memorable stay. Sincerely, Sendek Prawinko, General Manager
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E***a
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9.1
/10
Reviewed 2 week(s) ago
Mr. Asep Kurniawan (security) 5 stars 🙏
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Accommodation's Reply
20 Aug 2026
Dear Mr. E*a, Aruss Semarang Hotel respectfully requests your patronage and appreciation of Asep (our security team). Your comfort and safety are our top priority. We will relay your compliments directly to Asep to inspire him to continue providing the best service. We look forward to welcoming you again. Sincerely, Sendek Prawinko, General Manager
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Woro a. W.
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Business
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9.4
/10
Reviewed 2 week(s) ago
Everything is fine, except the Wi-Fi is really slow.
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Accommodation's Reply
19 Aug 2026
Dear Mr. Waro A.W., Please be informed that at Arus Semarang Hotel, we are pleased to hear that most of our amenities made you feel comfortable. However, we sincerely apologize that the slow Wi-Fi speed disrupted your comfort. Your feedback is invaluable to us. We are committed to immediately improving the quality and speed of our internet service to ensure that all guests can enjoy their activities smoothly throughout their stay. We hope to welcome you back in the future with even better service. Sincerely, Sendek Pravingo, General Manager
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Wiji D.
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Business
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10.0
/10
Reviewed 3 week(s) ago
Family friendly, good service, clean, and strategic access.
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Accommodation's Reply
12 Aug 2026
Dear Mr. Viji D, Sincerely yours, from Aras Semarang Hotel. Thank you so much for your wonderful review and positive feedback. We are delighted to hear that your stay was perfect, from the excellent location and our service to the family-friendly facilities. Such compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back to our hotel again on your next stay. Sincerely, Sendek Pravingo, General Manager
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Hendrik i.
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Business
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8.8
/10
Reviewed 3 week(s) ago
Plenty of parking and easy access to the hotel, close to the toll road.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Mr. Hendrik, Warm greetings from Aras Semarang Hotel. Thank you for taking the time to review and rate your stay positively. We are delighted to hear that our ample parking and convenient hotel access near the toll booth helped make your business trip smooth. Guest comfort and efficiency are our top priorities. We look forward to welcoming you again on your next business trip or visit. Sincerely, Sendek Pravingo, General Manager
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T***i
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff service is good, the rooms are clean and comfortable, the food is varied.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you so much for your wonderful review and positive feedback. We are delighted to hear that your stay was perfect, from the service and cleanliness of the room to the variety of food we served. Such compliments are a great inspiration for our entire team to continue providing the best service. We hope to welcome you back to our hotel again in the future. Sincerely, Sendek Pravingo, General Manager
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
Friendly service from security and other staff. Comfortable location. Delicious food.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest of Arus Semarang Hotel, Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and enjoyed the food we served. We will immediately pass on your compliments regarding the excellent service of our security team and all our staff to the team. Our commitment is to provide genuine and friendly service to all guests from the moment they arrive. We hope to welcome you back again. See you next time. Sincerely, Sendek Pravingo, General Manager
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e***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I booked the wrong room, but then I was able to amend it into a non-smoking room and also upgrade the room by the hotel without any added charge. Overall, everything was almost perfect, no issues, and I will be back someday!
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Accommodation's Reply
01 Aug 2026
Dear Mr/Mrs. E***a, Warmest greeting from Hotel Aruss Semarang... Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that our team could swiftly assist you with your room change and provide a complimentary upgrade to ensure your comfort. Going above and beyond for our guests is what we strive for, and knowing that your stay was almost perfect truly means the world to us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another seamless stay in the near future. Warm regards, Sendek Prawinko General Manager
i***u
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Business
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10.0
/10
Reviewed 5 week(s) ago
Strategic location, fast and friendly service, delicious food, many room options.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you for your excellent rating and positive review of our hotel. We are delighted to know that the location, prompt service, and diverse food and room options we offered met your expectations during your stay. We hope to welcome you again on your next visit. Sincerely, Sendek Pravingo, General Manager
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i***u
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Business
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10.0
/10
Reviewed 5 week(s) ago
Strategic location, delicious food, fast and friendly service, many room options.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you for your excellent rating and positive review of our hotel. We are delighted to know that the location, prompt service, and diverse food and room options we offered met your expectations during your stay. We hope to welcome you again on your next visit. Sincerely, Sendek Pravingo, General Manager
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i***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, delicious food, friendly and fast service, many room options.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you for your excellent rating and positive review of our hotel. We are delighted to know that the location, prompt service, and diverse food and room options we offered met your expectations during your stay. We hope to welcome you again on your next visit. Sincerely, Sendek Pravingo, General Manager
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Hendy K.
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9.7
/10
Reviewed 6 week(s) ago
The shower drain is clogged.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr. Hendy, From Aras Semarang Hotel, we respectfully thank you for staying at Aras Semarang Hotel and for taking the time to review our hotel. We apologize for the inconvenience caused by the clogged drain in the shower. This is not our standard of service, and we have scheduled immediate repairs to restore optimal functionality. We hope to welcome you back in the future with even better service. Sincerely, Zendec Pravingo, General Manager
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E***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Arrived still noon before check-in time, found a room and thank God I was able to check in before 2:00 PM. Well done..! There was a welcome drink in the lobby, although the lobby is simple but neat and feels luxurious. The room is neat, the bathroom is clean. Try the swimming pool, it is clean and well maintained. Breakfast is varied, delicious, fresh... All the staff are very helpful. See you again Aruss..
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2 people find it helpful
Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. E*u, Greetings from Aruss Semarang Hotel. Thank you so much for your excellent review of Aruss Hotel. We are delighted to hear that your early check-in process went smoothly and that you enjoyed the comfort of our facilities, from the refreshing welcome drink and the cleanliness of your room and pool to the varied breakfast menu. Your compliments on our attentive staff will be a great inspiration to our entire team. Thank you for choosing us, and we hope to welcome you back to Aruss Hotel again. Sincerely, Sendek Prawinko, General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel's overall condition and room were well-maintained. The staff were also very helpful.
1 people find it helpful
Accommodation's Reply
11 Jul 2026
Dear Mr/Mrs. A***i, Warmest greeting from Hotel Aruss Semarang... Thank you very much for your positive review. We are delighted to hear that you were satisfied with the room condition, hotel maintenance, and the service provided by our staff. Your comfort is our top priority. We look forward to welcoming you back to our hotel on your next visit. Warm regards, Sendek Prawinko General Manager
S***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, clean and comfortable rooms.
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Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. S*a, Sincerely yours, from Aruss Semarang Hotel. Thank you very much for your excellent review. We are delighted to hear that you felt comfortable during your stay at Aruss Semarang Hotel and enjoyed the comfortable rooms and service from our staff. Your review is a great inspiration for us to continue developing our best services. We hope to welcome you again in the future. Sincerely, Sendek Prawinko, General Manager
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Number of reviews per page
20
40