Overall Ratings & Reviews Ohana Hotel - Near Bitexco Tower

I booked a room for a relative, the room was on the 9th floor. When I received the room card, I couldn't open the door. The first time I went down to report that the staff didn't come up to help, but asked the guest to come up and open the door himself. My family had to wait outside the room for a long time. The second time I went down, luckily I met the security guard and asked him to come up and open the door for me, but he couldn't. He went down to report to the receptionist before he came up to help. The first time the staff said yes and came back, this time bye.

Small room, friendly staff

Spacious room near the center, convenient to walk everywhere. But the room smells a bit of cigarette smoke.

Near PBD convenient to go around. Next to Gs25 convenient too. Friendly and lovely staff.

I booked a room (paid upon check-in at the hotel) for 4 days and attached the credit card payment information according to the attached conditions, Traveloka issued a voucher via email for confirmation. However, when I arrived at the hotel at around 10:30 pm, the receptionist informed me that my room was canceled because I had not paid yet and when the receptionist contacted me to confirm (this afternoon) but did not answer the phone. I found the reason extremely unreasonable, in addition, there was no call from the hotel in the call list. The hotel also did not have any satisfactory response information, I had to find another hotel right after that. The experience was too bad, the hotel was really irresponsible, disregarding customers.

I live on the 9th floor, the highest floor, convenient for traveling to Ham Nghi, where I need to move. The bathroom is a bit old, there are many ants crawling, the first day the towel was too worn, should be replaced. The receptionist is friendly. I will come back if I have the chance.

Friendly, enthusiastic staff

The hotel is clean, super good price and very nice location, near saigon center and walking street. I recommend booking a deluxe room to have a window

Phòng quá bé , giường bụi dơ nằm ngứa cả đêm , điều hoà không mát . Không phù hợp với giá

The room is spacious and clean. Will come back when I have the opportunity to work here.

Chị chủ siêu dễ thương. Tháng sau hẹn gặp lại Ohana

I chose a standard room, which was small and had no windows. But because I only needed a place to sleep and shower, the plus points were that it was quiet and the bathroom was clean. The hotel also supported early check-in and check-out. It was close to the central districts of the city, not too far away. Next time I go to Ho Chi Minh City, I will still choose Ohana.

Books. Near the sea, convenient. Staff to relax

The hotel was cheerful and enthusiastic. I forgot the check-out time so I was a bit late, but the hotel was still happy to help!

Phòng nhỏ, cũ và cách âm không tốt phòng bên cạnh làm gì cũng nghe thấy. Nhân viên ok.

Phòng hơi nhỏ và không có cửa sổ. Nhưng rất sạch sẽ gọn gàng. Đồ dùng mới. Phòng nhiều đèn. Lễ tân và bảo vệ dễ thương. Khu vực trung tâm thuận tiện đi lại mà không bị ồn ào

Mình chỉ góp ý 3 điều: 1. Phòng các bạn không bố trí cho khách mà tận dụng thuê theo giờ vì vậy vừa vào là mình cảm nhận không khí lạnh. 2. Con người: chưa thể hiện mình là 1 đơn vị làm dịch vụ. Thái độ nhân viên bình thường, không niềm nỡ 3. Phòng dọn không sạch sẽ, còn xót giấy tờ của khách trước đó.

I booked a deluxe room but when I arrived, the hotel told me to run out of rooms and change me to a regular room for 850k. While I have paid for the room on the app for 1050k. And the hotel also refunded me 100k. In general, it is a bit sad for the hotel to do such a lack of business

The staff attitude is concave, the room is not the same as the picture

Good for the price, location is the best can just walk to many interesting cafe bar clubs and restaurants, but quite at night, sound isolation is great, can get a good sleep easy, staff is very helpful, room is clean and everything works fine.