The staff were polite and friendly, and the breakfast buffet was delicious.

I booked the room at 8 PM the night before. When I arrived, the hotel staff made me sign all sorts of paperwork to check in, but I couldn't get to my room. I went down to the reception desk and they said they made a mistake, that the room I booked was full but they hadn't received my booking information (even though the money had been deducted the day before). It was 10 PM, and three staff members huddled together, making me wait and whispering to each other. I was traveling with my 4-year-old son, and he was very tired from a long day. Annoyed, I demanded to see the manager to resolve the issue quickly, but they said the manager wasn't there and told me to go somewhere else and they would refund my money. I asked how they could refund me when the app still showed the room was available, the money had already been deducted, and the room was non-refundable, but the staff couldn't answer. At 11 PM, I was so angry that if they wouldn't let me check in or refund my money, I would call the police. That's when they revealed another room, claiming the guest hadn't arrived and asking me to check in. The room smelled terribly damp and musty. I can't understand how a hotel like this is a 4-star hotel. I'm giving it 1 star, I will never come back, and I advise everyone not to come here.

The exterior design looks a bit boring, but the interior is beautiful, with a large bathtub that my child loved. Check-in was 45 minutes late during holidays, but that's acceptable.

I booked a room without a view but the hotel changed it to a room with a direct sea view, the hotel's amenities are great. The breakfast is delicious, with a variety of dishes. Normally, other hotels booked on the app without a swimming pool will cost an additional 50k. But this hotel has a free infinity pool. My family really enjoyed the experience here If I come to Quy Nhon, I will book again, the trip was wonderful.

Nice location, very enthusiastic security guard, unfortunately the room air conditioner was broken, changed to another room which was better

I booked urgently but the hotel still had rooms available, near the center convenient for traveling, price was ok, friendly staff

disappointed that there is no breakfast buffet

Room location is not fully sea view as booking; Family room with 2 bedrooms as without 2 WC

The room is like the picture, clean, new

Nice hotel right by the sea. Very nice staff