7.8
Pleasant
From 1,423 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

7.6

Traveler Reviews Holiday Inn Express WASHINGTON DC DOWNTOWN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
JENN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were amazing and the view was excellent. Street parking was easy to find. Walkable to restaurants, sad things close at 9pm.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was VERY nice and clean. Beds were comfortable. Bathroom was awesome. Breakfast was yummy. Staff was friendly and helpful. Breakfast staff was friendly. Valet parking attendant was nice. Stayed as a family of 5 and would stay again!
Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have stayed at many Holiday Inn Express’ around the nation. This is, by far, the nicest one I have ever stayed in. Loved it and would definitely stay there again! By the way, the shower was awesome!
Crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious room that accommodated two parents with two adult children (2 queens and a sofa sleeper).
Nicole
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

loved how clean and accommodating they are, great location. breakfast was awesome and being able to sit in lobby while i waited closer to my flight was fantastic!
Hazel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the room and the staff were amazing. We were disappointed at all the non-recyclables used at breakfast.
Keyona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing stay. Staff worked efficiently and professionally. Everything was clean. Thank you to the staff. Keep up the good work!
Terra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean. Most staff were friendly, we did have one grumpy lady at breakfast or first day. They were out of many of the breakfast foods when we went at 8:45 am. Wish there was a pool/hot tub. Overall it was good.
Anthony
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great
Kayla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, room was great. Breakfast was pretty good with a nice selection of food. Staff was friendly. Coffee, tea and hot chocolate available 24/7 in the lobby. Parking is NOT included and was a separate charge from the hotel, valet only. It would have been over $200 for 3 nights for our SUV which is insane. we used SpotHero instead, parked in a garage a block away, and paid only $80 for all 3 nights. Do that if you can
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Charr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful and room very clean.
gretel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Delicious breakfast
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super Great Hotel!!
LaToya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I thought area was nice and walkable the hotel was
Ann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service by the front office staff regarding check in and amenities offered on-site. Plus we took the advice of dining options and those were excellent choices. Overall, this was a centrally located hotel which met our needs!
paula
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Deal with front desk staff a number of times - from check-in onwards and they were fantastic! Always helpful and friendly .. really impressed! Havent been that well treated by staff at any hotel in a while .. well done
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location and rooms.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean,modern hotel. Staff helpful and friendly
Hope
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking was awful. No where to park to check in, had to double park on busy road and valet wouldn’t even help until you check into the hotel. Parking is $65 per night once they add in the taxes and fees to the already expensive $55 per night. House keeping came at almost 6pm which we thought was quite late.
Cheryl
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel Clean comfortable Great breakfast
Number of reviews per page
20
40