Dear Valued Guest,
Thank you very much for sharing your detailed feedback about your stay 😊
We are delighted to hear that you enjoyed the spacious room, the river view, and the variety of dining options available in the surrounding area. It is also wonderful to know that our breakfast buffet met your expectations with a selection of both Western and Vietnamese dishes.
At the same time, we appreciate your comments regarding the late check-out request. We apologize for any inconvenience caused by the delay in confirming availability. As late check-out depends on room occupancy and upcoming arrivals, we sometimes need additional time to make a final decision. Nevertheless, we understand the importance of timely communication and will continue working to improve this aspect of our service.
Thank you once again for choosing Record Hotel. We hope to have the opportunity to welcome you back on your next visit to Da Nang.
Best regards,
Record Hotel Management Team