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Traveler Reviews UNA Serviced Apartment, Sunway Velocity Kuala Lumpur
Number of reviews per page
20
20
40
40
Customer reviews
H***a
Medical
9.7
/10
Reviewed 37 week(s) ago
When checking in, it was uncomfortable, because security had difficulty and seemed to doubt our existence until finally we asked to meet the receptionist.
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H***e
Leisure
10.0
/10
Reviewed 97 week(s) ago
Clean apartment, ok location, ok facilities.
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H***e
Leisure
10.0
/10
Reviewed 98 week(s) ago
New apartment, ok facilities, ok location. We are very satisfied.
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RIKI H. U.
Leisure
9.4
/10
Reviewed 103 week(s) ago
It's a highly recommended unit: - All facilities work properly. - The unit is very clean, affordable, and near many public facilities (mall, supermarket, MRT station). - Friendly and helpful staff. So happy and satisfied with all the things we get from this unit.
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S***I
Staycation
8.8
/10
Reviewed 106 week(s) ago
near the mall. 7 minutes walk to Aeon Mall. just cross the road to get to sunway velocity mall. worth it for a family holiday.
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Syuhada P.
Transit
10.0
/10
Reviewed 117 week(s) ago
Good place, recommended, friendly customer service 🩷.
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Muhamad h. b. w.
8.5
/10
Reviewed 119 week(s) ago
Nice room and clean view nice come back again.
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Muhammad A.
8.5
/10
Reviewed 121 week(s) ago
Good service and very good Apartment.
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WH
Wahid H.
4.5
/10
Reviewed 121 week(s) ago
Saya Menginap di apartemen ini pas check out dikenakan denda 200 ringgit, karena ada noda di Sprei kasur (sangat besar nominalnya) setelah itu Temen saya Menginap di apartemen yang sama karena saya rekomndasikan apartemennya bagus setelah dia check out dikenakan denda yang sama 200 ringgit Foto yang di laporkan itu memakai foto yang sama saat saya dikenakan denda dia memakai foto itu lagi sepertinya. Ini hanya Tipuan untuk mengambil uang deposit tolong pihak traveloka tindak lanjuti apartemen ini.
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1 people find it helpful
SARYANTO SARYANTO
4.5
/10
Reviewed 121 week(s) ago
Saya Menginap di apartemen ini pas check out dikenakan denda 200 ringgit, karena ada noda di Sprei kasur (sangat besar nominalnya) setelah itu Temen saya Menginap di apartemen yang sama karena saya rekomndasikan apartemennya bagus setelah dia check out dikenakan denda yang sama 200 ringgit Foto yang di laporkan itu memakai foto yang sama saat saya dikenakan denda dia memakai foto itu lagi sepertinya Ini hanya Tipuan untuk mengambil uang deposit tolong pihak traveloka tindak lanjuti apartemen ini.
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1 people find it helpful
Yohanes A. G.
9.7
/10
Reviewed 121 week(s) ago
Very strategic location: super close to AEON Maluri MRT. The price is affordable, around 200 RMB, for 3 rooms (6 people stay), also fully furnished, with a kitchen, living room, dining table, and washing machine. The response from the worker is also very fast 👍. P.S.: The night view from the balcony is nice.
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WH
Wahid H.
5.7
/10
Reviewed 122 week(s) ago
Sangat Mengecewakan karena Sprei Kasur Kotor Uang deposit di potong sangat Besar RM200 (670,000 Rupiah) padahal hanya kotor dan hanya perlu di Cuci saja. Karena saya yakin noda ini sangat mudah di cuci
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FM
Freddy M.
9.4
/10
Reviewed 124 week(s) ago
Sangat memuaskan, sesuai dengan harga dan fasilitasnya
1 people find it helpful
EH
Edwin H.
9.7
/10
Reviewed 124 week(s) ago
Sudah 2 kali menginap di Una, sampai sekarang ini semuanya memuaskan. Fasilitas lengkap, staff-nya ramah-ramah. Check in dan check out gampang karena kakak-kakaknya stand by dan fast respon. Dekat dari MRT dan LRT. Depannya ada mal, jalan sedikit ada supermarket. Yeay, insyaallah nanti menginap di sini lagi.
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NN
Najwa N.
9.4
/10
Reviewed 125 week(s) ago
Sangat indah, bersih, pemandangan yang sangat menakjubkan. Lain hari pasti akan menginap di sini lagi. Makanan murah juga enak dan higienis. Saya sangat senang bisa menginap di sini 🥰
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JV
Julio V.
8.5
/10
Reviewed 129 week(s) ago
Strategic location, close to the MRT station so it's easy to go around KL by MRT train or by online taxi. The units are also luxurious & spacious and have complete facilities. Recommended place. Thank You.
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DU
DESI U.
5.4
/10
Reviewed 129 week(s) ago
I was charged RM150 because there was a stain on the pillow case even though the stain had been there since I first arrived. My mistake was not taking photos or videos of the condition of the unit when I first entered because I was very tired, especially since I knew the apartment staff were both from Indonesia. I don't think it would be possible to commit fraud. Usually I always take photos or videos every time I enter a hotel room or apartment. Initially the employee asked for RM300, after arguing, he ended up only being charged RM150 without a receipt. I'm sure this is just their game without the apartment owner knowing. And the room sometimes smells because they don't install a blower in the bathroom, they only install a small window next to the shower so that the smell from the toilet doesn't immediately disappear and if we open the bathroom door the smell will enter the living room. Hopefully the apartment owner of una serviced apartment by five sense can evaluate this. And it is also a lesson that it is very important to take photos or videos of the condition of the room before we move in.
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2 people find it helpful
HK
Halpy K.
4.8
/10
Reviewed 133 week(s) ago
I arrived at the hotel and received a room that was given like that, the hotel did not check the room that was given to the customer, deposit was RM 300, parking charge was RM 10/day. The towels and sheets got stained when they were charged, everything got charged.
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1 people find it helpful
SR
Shobana R.
9.4
/10
Reviewed 134 week(s) ago
There is no free parking. Had to pay RM10.
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L
LoeJusei
6.0
/10
Reviewed 135 week(s) ago
Just a few blood stain from my hand we need to pay for rm 100 ringgit it is very pity.