Overall Ratings & Reviews Staybridge Suites CHARLOTTE ARPT AREA - TYVOLA by IHG, an IHG Hotel

Alexis at check in was awful. I had confirmation for two rooms and she said all she had available was one. There was no effort to help or correct sitution. I called another hotel and even though they were nooked they looked around for me at partnering hotels to help. Now that is customer service and Alecis has none nore should.she have a job.

Desk clerk we're very friendly, and down to earth, Donna. And the clerk that was there Saturday evening made sure we had fresh coffee as we sit and played cards in the lobby.

Great customer service

Great hotel and great staff!!! I wanted to stay an additional night, but had to book a different room through hotels.com for our 2nd night online. Staybridge was able to assist me with keeping my same room and for the same discounted rate. We were in town for a concert and wouldn't hesitate to stay here again. Get the room with kitchen suite, you will not regret it

The staff were so helpful and kind. The front desk attendant really made us feel at home. Wish every hotel was like this one. Very comfortable beds. Very clean.

The hotel was clean and updated. Daily breakfast was convenient and has several offerings. The location was ideal and close to many restaurants. A car is needed.

The hotel was really nie, roomy and clean. The only complaint I have is the hallway leading to room was hot with no AC, and the water pressure in shower was not good. Aside from that, everything was great! I'd stay here again!

Clean quiet peaceful

. We had plenty of room for our family of 6. It was very clean.

Basic hotel. Needs to be updated but affordable nestled amongst a bunch of hotels. Breakfast below average. Met out r needs of a place to stay but nothing special.

Great staff, quiet rooms, would definitely stay again.

Looked new, super clean, very spacious room and reasonably priced. I would definitely stay again whenever in the area

It was very clean and comfortable! Staff was very friendly!

Disappointed about pool being out of order. Staff was wonderful!

The stay was short but pleasant. The hotel was very convenient to the Bank of America Stadium where me and guest attended the GNX tour. Hotel and property was clean plus the kitchen was a good addition. Only downside was the loud dog barking in the mornings.

Amazing service

Clean, beautiful room. No complaints.

Would stay here again. Close proximity to the airport. The space was clean, and the kitchenette was very helpful. The staff was nice as well.

Very clean quiet and had everything

I really like the hotel. Very clean . Felt like home .