8.0
Very Good
From 22 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.6

Location

8.5

Service and Facilites

8.0

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Traveler Reviews Lovina 8-AD at One Residence near Ferry Terminal

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Customer reviews
V***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 52 week(s) ago
Service was not satisfactory, shampoo soap was not paid attention to, asked when it could be delivered and told to wait without being sure what time. On WA the response takes a long time.
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d***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 54 week(s) ago
The staff are fierce (not friendly) there are 2 security guards who are not friendly at all, you can't spill it because the other security guards are okay. Why say you're not friendly? 1 security guard was guarding the door to the pool, I was walking to the pool with my cousin, but we were just wearing casual clothes because we were still in the apartment and doing well, I know you have to wear shoes to the gym, but I just asked for fun with the aim of making it okay for the children. No, because my cousin is only 12 years old. "Excuse me sir, I'm sorry can I go to the gym?" the other one was guarding the door, my cousin and I were walking to the pool again and we happened to stay there for 2 nights and 3 days, there was a card to access the road to the pool so the door opened, I tabbed then we went in, then this security guard came back. the lobby to our place still has the same flat, cynical face, this time the tone is a bit high-pitched, where are you guys going, "pool sir" we have an access card, yes, we have the right to access a place that can be accessed, why do you have to be annoyed and think that we are a village kid who doesn't know anything? (Hello sir, you work there, we're on holiday) Yes, there are people like this, they're not really rude, they're not like the staff in general, they're not disrespectful, but at least they have a slightly nice tone. Success and health always to you two, okay?
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Rizky P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 77 week(s) ago
Bagus semua. Sayang hujan saya ga bisa ke kolam. Berenangnya
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Nanik E.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 82 week(s) ago
He said check in at 3 o'clock, I had to wait until 4 o'clock before I could come in, the reason was that the room was still being cleaned, using a smart lock, there was no receptionist, everything was online but the service was not good, just staying here once was enough, next time just choose another agent, You're welcome at One Residence but don't choose this unit, I'm tired of taking the ferry to get to the apartment, still waiting for hours, everything is delayed.
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Maretta S.
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8.5
/10
Reviewed 157 week(s) ago
CS is quite responsive, WiFi was dead fortunately, CS was fast to help check. The WiFi is intermittent, but yes in the room. There is a TV and can Netflix too. There is a stove and cutlery so you can cook small things like instant noodles.
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Suci D. A. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 165 week(s) ago
Staff nya ramah, fasilitasnya lengkap, letaknya juga strategis di tengah-tengah pusat kota Batam, kamarnya minimalis, liburannya menyenangkan.
1 people find it helpful
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