Cove Hillcrest, Karawaci

Explore Cove Hillcrest, Karawaci

Overall Ratings & Reviews Cove Hillcrest, Karawaci

Traveloka (1,317)
Other sources (1)
8.5
Very Good
From 1,317 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.4

Location

8.8

Service and Facilites

8.4

People often mention about Cove Hillcrest, Karawaci
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Ambiance (94)
Staff Friendliness (92)
Bedroom (92)
Surroundings (89)
Bathroom (89)
Accessibility (79)
Room Space (76)
Hotel Area (75)
Distance to City Center (74)
Wifi (67)
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Traveler Reviews Cove Hillcrest, Karawaci

Number of reviews per page
20
40
Customer reviews
Muhammad T.
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Leisure
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10.0
/10
Reviewed 6 day(s) ago
The staff is nice and friendly, the location is also strategic.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Muhammad T., Thank you for staying at Cove. We are very glad you enjoyed your stay with us. Tenant satisfaction is always our top priority, and we are delighted to see that. We will continue to strive to provide the best for all Cove tenants. Have a great day!
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Y***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 day(s) ago
Booked for 2 days, checked out within 10 minutes. The room smelled musty, the mattress still smelled of saliva, as if it hadn't been washed. The floor and desk were dusty.
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Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very good, helps with rest.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for choosing Hotel Cove. We are delighted to hear that you enjoyed your stay. Your satisfaction is always our top priority, and we are honored that you were pleased with your experience. We will continue to strive to provide the best possible service to all our guests at Hotel Cove. Please enjoy your stay.
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Jonny
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Medical
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9.4
/10
Reviewed 2 week(s) ago
The location is close to Siloam Hospital, just a short walk away. The living environment is quite comfortable, clean, and well-equipped.
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Accommodation's Reply
19 Aug 2026
Dear Johnny, Thank you for staying at Cove. We are very glad you enjoyed your stay with us. Tenant satisfaction is always our top priority, and we are happy to see that. We will continue to provide the best service to all Cove tenants. Have a great day!
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m***n
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8.5
/10
Reviewed 3 week(s) ago
Okay, it's a comfortable place to spend the night.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a good experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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C***n
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Business
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8.5
/10
Reviewed 3 week(s) ago
It's pretty good, clean, can try again.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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V***a
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9.4
/10
Reviewed 4 week(s) ago
Very enjoying my stay here! It was great.
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Accommodation's Reply
12 Aug 2026
Thank you for staying at Cove. We’re delighted that you enjoyed your experience with us. Tenant satisfaction is always our top priority, and we’re very pleased that this was achieved. We will continue to do our best for all Cove tenants. Wishing you a wonderful day!
N***a
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Transit
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8.5
/10
Reviewed 5 week(s) ago
Strategically located hotel in Karawaci, affordable. No TV.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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M
icon-Business
Business
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5.8
/10
Reviewed 5 week(s) ago
The spring bed was no longer fit for use. Only the springs remained. The sheets were stained. It was absolutely filthy.
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3 people find it helpful
Accommodation's Reply
19 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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S***a
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Business
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9.1
/10
Reviewed 7 week(s) ago
Very good. Clean, good Wi-Fi. Comfortable, and close to supermarkets, hospitals, and malls.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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A***.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room type is really good, next time we will come here again.
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Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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D***y
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Transit
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9.4
/10
Reviewed 9 week(s) ago
Ok, just a little water pooling.
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Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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M***s
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
1. Mattress already not good, I can feel the springs more than the foam. 2. Aircon doesn't work. 6 hours of powerful mode only brings down the temp from 29 to 26. 3. Mezzanine layout isn't good for elderly people. But still fine if you are into that kind of experience. 4. Bathroom clean, but the water pressure was weak. 5. Yellowings found inside the pillow. 6. Communal fridge, kitchen, and water refill station exist. 7. Metered parking. Weekday: 5k for the 1st hour, 4k subsequent hours, 30k max. Weekend: no max amount.
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5 people find it helpful
Accommodation's Reply
19 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Atika A.
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Leisure
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8.8
/10
Reviewed 15 week(s) ago
This is my 3rd time staying here. The location is very strategic near a mall and tower, Ranch Market, easy to find restaurant near UPH and Lippo Karawaci Mall, Imperial Golf, Summarecon Mall Serpong, JHL Hotel. The staff are well-informed and helpful. Cove is always aesthetic; they have a good lobby and workspace for chilling and WFH. The design is so catchy; they have a lift also. Affordable price for travelers or transit, but the rooms are small, and I have to climb the stairs to reach the bed. Last time, the water heater and shower were not working properly; I was struggling to bathe. If you stay for a short time, it still makes sense, but for a long time and very proper rest, another place is better.
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4 people find it helpful
Accommodation's Reply
22 May 2026
Dear Atika, Thank you for staying at Cove and for the rating you gave us. We are happy to know that your experience with us was quite pleasant. Your feedback means a lot to us as it helps us continue improving our service quality and provide an even better experience in the future. We hope to welcome you back another time. Have a wonderful day!
Elshaarawy92 D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It was a great stay here.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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Beal
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
The room smells bad
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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V***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
No welcome drink and no TV
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a good experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Good place for short trips, love the ambiance
2 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove. We’re delighted that you enjoyed your experience with us. Tenant satisfaction is always our top priority, and we’re very pleased that this was achieved. We will continue to do our best for all Cove tenants. Wishing you a wonderful day!
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Not bad, near Supermal. Affordable price.
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Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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a***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 21 week(s) ago
Please, give the bathroom a blind window because it looks strangely transparent from the outside.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Number of reviews per page
20
40