Cove Hillcrest, Karawaci

Explore Cove Hillcrest, Karawaci

Overall Ratings & Reviews Cove Hillcrest, Karawaci

Traveloka (1,338)
Other sources (1)
8.5
Very Good
From 1,338 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.4

Location

8.8

Service and Facilites

8.4

People often mention about Cove Hillcrest, Karawaci
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Staff Friendliness (96)
Ambiance (95)
Bedroom (94)
Surroundings (92)
Bathroom (90)
Accessibility (82)
Room Space (78)
Distance to City Center (77)
Hotel Area (76)
Wifi (70)
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Traveler Reviews Cove Hillcrest, Karawaci

Number of reviews per page
20
40
Customer reviews
Putri
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8.4
/10
Reviewed 2 day(s) ago
Loved the friendly service, check-in and check-out were very easy. I'll be staying there again next time.
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C***e
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8.1
/10
Reviewed 1 week(s) ago
The receptionist was unfriendly. Upon entering the room, the bathroom smelled. There were no towels provided, so I asked the receptionist. The receptionist was unfriendly.
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Accommodation's Reply
12 Oct 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a good experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Joni P.
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6.9
/10
Reviewed 2 week(s) ago
Parking is expensive, and you can't bypass the hotel. Parking alone costs Rp130,000 on weekends.
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1 people find it helpful
Accommodation's Reply
12 Oct 2026
Dear Joni P., Thank you for staying at Cove and for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Putri
icon-Business
Business
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9.1
/10
Reviewed 2 week(s) ago
If I have another job in this area, I will definitely stay here because the service and room availability are really the best 🥰🫶🏻
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Accommodation's Reply
06 Oct 2026
Dear Putri R, Thank you for staying at Cove. We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Staff were friendly and helpful upon check-in.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay. Customer satisfaction is always our top priority, and we are very pleased to see that. We will continue to provide the best service to all our guests at Cove. Have a great day!
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M***h
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Transit
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5.7
/10
Reviewed 3 week(s) ago
Parking isn't free, it's not stated in the description. If you bring a car and park in the apartment hotel area, you'll be charged Rp 30,000 per day, which automatically adds up to Rp 60,000... The room is incredibly cramped; even though it's cheap, it feels inhumane for two people. It's also not soundproof; you could hear people vomiting and things falling over at night. I won't be staying here again in the future.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Fauzi D.
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10.0
/10
Reviewed 6 week(s) ago
Not bad for resting... comfortable
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Accommodation's Reply
09 Sep 2026
Dear Fauzi D, Thank you for staying at Cove. We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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Muhammad T.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The staff is nice and friendly, the location is also strategic.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Muhammad T., Thank you for staying at Cove. We are very glad you enjoyed your stay with us. Tenant satisfaction is always our top priority, and we are delighted to see that. We will continue to strive to provide the best for all Cove tenants. Have a great day!
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Y***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
Booked for 2 days, checked out within 10 minutes. The room smelled musty, the mattress still smelled of saliva, as if it hadn't been washed. The floor and desk were dusty.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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R***y
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10.0
/10
Reviewed 8 week(s) ago
Very good, helps with rest.
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2 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for choosing Hotel Cove. We are delighted to hear that you enjoyed your stay. Your satisfaction is always our top priority, and we are honored that you were pleased with your experience. We will continue to strive to provide the best possible service to all our guests at Hotel Cove. Please enjoy your stay.
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Jonny
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Medical
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9.4
/10
Reviewed 9 week(s) ago
The location is close to Siloam Hospital, just a short walk away. The living environment is quite comfortable, clean, and well-equipped.
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Accommodation's Reply
19 Aug 2026
Dear Johnny, Thank you for staying at Cove. We are very glad you enjoyed your stay with us. Tenant satisfaction is always our top priority, and we are happy to see that. We will continue to provide the best service to all Cove tenants. Have a great day!
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m***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Okay, it's a comfortable place to spend the night.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a good experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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C***n
icon-Business
Business
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8.5
/10
Reviewed 9 week(s) ago
It's pretty good, clean, can try again.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Very enjoying my stay here! It was great.
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Accommodation's Reply
12 Aug 2026
Thank you for staying at Cove. We’re delighted that you enjoyed your experience with us. Tenant satisfaction is always our top priority, and we’re very pleased that this was achieved. We will continue to do our best for all Cove tenants. Wishing you a wonderful day!
N***a
icon-Transit
Transit
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8.5
/10
Reviewed 11 week(s) ago
Strategically located hotel in Karawaci, affordable. No TV.
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3 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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M
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The spring bed was no longer fit for use. Only the springs remained. The sheets were stained. It was absolutely filthy.
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4 people find it helpful
Accommodation's Reply
19 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Very good. Clean, good Wi-Fi. Comfortable, and close to supermarkets, hospitals, and malls.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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A***.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The room type is really good, next time we will come here again.
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Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Ok, just a little water pooling.
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Accommodation's Reply
19 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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M***s
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
1. Mattress already not good, I can feel the springs more than the foam. 2. Aircon doesn't work. 6 hours of powerful mode only brings down the temp from 29 to 26. 3. Mezzanine layout isn't good for elderly people. But still fine if you are into that kind of experience. 4. Bathroom clean, but the water pressure was weak. 5. Yellowings found inside the pillow. 6. Communal fridge, kitchen, and water refill station exist. 7. Metered parking. Weekday: 5k for the 1st hour, 4k subsequent hours, 30k max. Weekend: no max amount.
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6 people find it helpful
Accommodation's Reply
19 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Number of reviews per page
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