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Fairuz Hotel

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Overall Ratings & Reviews Fairuz Hotel

Traveloka (53)

9.1

Exceptional

From 53 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Fairuz Hotel

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Accessibility (2)

Staff Friendliness (2)

Bedroom (2)

Bathroom (2)

Distance to City Center (1)

Surroundings (1)

Family Friendly (1)

Wifi (1)

Check-in/out Time (1)

Ambiance (1)

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Traveler Reviews Fairuz Hotel

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Customer reviews

N***r

10.0

/10

Reviewed 1 week(s) ago

I had a wonderful stay at Fairuz Hotel! The location is perfect—very easy to access and close to the city center. The staff were incredibly friendly, and the room was spotless and comfortable. I also really enjoyed the breakfast; the taste and variety were excellent for the price. Highly recommended!

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a***i

Transit

9.4

/10

Reviewed 10 week(s) ago

staff friendliness and cleanliness

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1 people find it helpful

Sri W.

8.8

/10

Reviewed 13 week(s) ago

Thank you for providing a comfortable resting place during your time in Takengon. The place is comfortable and clean, and the staff is friendly and very helpful. See you soon.

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Sri W.

Business

8.5

/10

Reviewed 13 week(s) ago

The room was clean, the sheets and towels were also clean. The staff were friendly and very helpful. The bathroom was also clean and the shower had hot water, so it was a pleasure to take a shower :) Thank you for the Companion Fairuz Hotel.

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S***n

Business

9.4

/10

Reviewed 31 week(s) ago

I stayed 2 nights and was comfortable.

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Verified Traveler

9.4

/10

Reviewed 34 week(s) ago

The hotel staff is friendly, the location is strategically located in the city center, and it's easy to find places to eat. The rooms are clean, tidy, and comfortable. The price is affordable.

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E***a

Business

10.0

/10

Reviewed 35 week(s) ago

The staff was very friendly, the room was clean, and the bathroom was also spotless. Top notch. 5 stars for Hotel Fairuz.

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R***d

Leisure

10.0

/10

Reviewed 38 week(s) ago

The hotel staff was very friendly and helpful with the check-in process, the breakfast was delicious while looking around the city of Takegon.

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R***I

Staycation

8.8

/10

Reviewed 42 week(s) ago

The first time I stayed here, it was comfortable, quiet and the room was super spacious, there were just a few things that needed improvement, such as cleanliness and some electronics that weren't working properly. Otherwise, it was very comfortable. If I have the chance to come here, I will definitely come here again.

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Leni R.

8.5

/10

Reviewed 67 week(s) ago

Quite nice, the problem is when the hotel is full you can't hardly get warm water and it makes the stay less comfortable, especially if you bring kids considering the weather in Takengon is cold. The menu for breakfast is limited and not kid-friendly (spicy).

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F***i

Leisure

10.0

/10

Reviewed 68 week(s) ago

I ordered a family room for 4 people, the room was clean and spacious, the food was also delicious. Highly recommended 👍👍

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R***a

9.4

/10

Reviewed 78 week(s) ago

The hotel room is clean and fragrant. Very comfortable for a staycation. Quite spacious. The water flows smoothly without any obstacles. Everything is okay.

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3 people find it helpful

T***u

Leisure

10.0

/10

Reviewed 86 week(s) ago

The hotel staff were very friendly, still serving wholeheartedly even though it was midnight.

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1 people find it helpful

Accommodation's Reply

15 Oct 2024

Thank you for the positive comments Dear Guest, It is our duty and obligation to provide the best service, Your satisfaction is our motivation to maintain and even provide better service "Service Excellent". Hopefully you can stay again at Fairuz Hotel.

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Farida A.

10.0

/10

Reviewed 87 week(s) ago

Strategic location. The building is still new. Clean and well maintained. Friendly and helpful staff. The breakfast food is delicious. The view from the roof top is amazing. The price is very affordable.

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Accommodation's Reply

20 Sep 2024

Thank you for the Positive Review from Mrs. Farida, We from Fairuz Hotel always try to do our best for the satisfaction of our guests. Mrs. Farida's satisfaction is our motivation to be even better. Hopefully Mrs. Farida is always healthy, we really hope that you and your family can visit Fairuz Hotel Takengon again. Once again we say thank you very much. Best regards, Fairuz Hotel Management.

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NUFZAH T.

Business

9.7

/10

Reviewed 91 week(s) ago

Ok, the food is delicious, clean, friendly service, great.

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N***a

Leisure

9.4

/10

Reviewed 94 week(s) ago

Clean, the staff are alert and very helpful.

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Imam N. S.

Business

10.0

/10

Reviewed 94 week(s) ago

Thank you, the hotel is clean and comfortable for my husband to go on business.

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A***n

Business

8.2

/10

Reviewed 94 week(s) ago

The hotel is clean and comfortable 👍. The receptionist is also friendly 😁.

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faishal

8.5

/10

Reviewed 98 week(s) ago

Comfortable, clean, spacious rooms, unfortunately there is no air conditioner.

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1 people find it helpful

Anggia P. L.

6.4

/10

Reviewed 103 week(s) ago

Not recommended in my opinion. The order does not match the application, the customer is like in a ball game because the receptionist gave the wrong room, told to go up and down the stairs! Please improve the service!

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2 people find it helpful

Accommodation's Reply

28 May 2024

Dear Ms. Anggi, Sorry for the problems that have occurred. We will try to provide the best experience in the future."

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