Our room was not cleaned properly when we first arrived. The toilet seat was nasty and had feces on top and under the toilet seat. My husband went to tell the front desk about it and she gave him a rag and bottle of cleaner to clean it himself. There was smeared blood or snot or something gross on the wall near the bed. When he went back to let the girl know, she was apologetic and moved us rooms. It wasnt her fault. My husband emailed the pictures of the filth to the hotel. Upon checkout, the lady who i believe was the manager or a higher up tried to justify everything we complained about instead of being sympathetic or apologizing. She was condescending and unhelpful. Very very disappointed in our stay this weekend. Would not recommend.