Overall Ratings & Reviews Duck Bay Hotel

Lovely relaxing night after a funeral in Glasgow

Friendly helpful staff Beautiful room surroundings and hotel Food deelish

This hotel is in a beautiful setting and very clean. The food in the restaurant is really good. Restaurant staff are very nice and the young girl with dark long hair who works in the cafe is so accommodating (Sorry should have asked her name). The rest of the staff were a bit officious. Not that's the good bit over. Over all customer service left a lot to be desired. We were told when we arrived that breakfast was between 7-10 but as long as we get there before 10 that's fine. The room was small but spotless. Bed is hard. Lots of noise outside. Not a good sleep experience. Then went to outside bar for a bottle of white wine. Asked for a chilled bucket but they said they didn't have any and that I could asked inside at the bar but doubted they had any either. After a while we went inside and asked the lovely girl that I mentioned earlier and nothing was a bother. She promptly got a chilled bucket. Now to breakfast. We arrived at 9:45. So far so good. Ordered breakfast. Noticed things were getting cleared up at 10. So I asked ifI could get some tea after eating breakfast. Staff said as long as I did so at 10:15 latest. 10:10 went up to get tea and an older man was cleaning the coffee machine. I went to get hot water from the hot tap, he told me that I should have used the machine. I couldn't as he was cleaning it before 10:15. He said that breakfast is over at 10. I tried to explain that another member of staff said that I was ok till 10:15 but he just repeated himself the

Well maintained hotel in an amazing location literally on the edge of the loch. We stayed in a ground floor suite with a shared terrace overlooking the water. The room was very spacious and immaculate. There were a few niggles, the room was for 2 people, but although there was more than enough room, there was only one comfy armchair. The bedside lamp switches could only be reached by climbing out of bed! There was a small dressing area with a dressing table the mirror of which was set at such a high level that when sat at the table, the view was from the eyes up. Strangely this area had no lighting and at night was useless as a dressing area. On a positive note, every member of staff we encountered was charming and helpful.

It was a lovely room with a beautiful view. Cleanliess could have been better but overall the staff were very friendly and helpful

The hotel respects completely, what is present on website. The staff very nice and polite. Restaurant food and service excellent. High recommended. Riccardo Diviach

Lovely water view and great breakfast!

Just an overnight to catch up with family. Excellent stay.

Stayed at the duck bay on 2 occasions 1st time i was in a roo that walk out thought patio doors to the loch which was nice and so was the room . Second time wasnt the same outcome i was in the room next to reception and was awoke at 6am with deliveries ceah banfmf wallop of cages and engine running cab doors slaming . Bur wouldnt put me off staying here .

They ban you from the property if your raise a complaint for housekeeping coming in your room when your asleep. Refund you and ban you. Great business practices!

Loved it all. Can't wait to visit again.

Beautiful hotel, amazing location

We are currently staying at duck bay and wouldn’t recommend to anyone. Our first issue was we had travelled 4 hours to stay here, when we got in to our room we rang reception and asked for a table at the restaurant. They booked us in for 5 so we had 20 mins to get ready. Rushing about to be told there’s no room for us in there. The gentleman said we could order off the menu for room service. The dishes were then left outside our room and not removed until we took them down stairs ourselves the next day. Our next issue was we had left our key in our room I told her our room number which she told me we weren’t in that room but the one next door. Whilst down there I spoke to the receptionist to make her aware of the noise levels from the people in the room next door (the walls are paper thin) and that we hadn’t got any sleep at all as we had been kept awake by them until. I asked if they were staying the second night to be told they were (they weren’t she was talking about us which I now realise due to the key issue) she then done my key for another room even after me telling her I was in the room I was in. I came upstairs tried the key for it to not work to have to go back down for her to redo it to the number I said. The second night the hotel was a lot quieter so I had hopes of sleeping, the hotel had deliveries from 6 which woke up the hotel up. The break fast in the morning was cold and wasn’t the nicest. I wouldn’t stay here again although decorated lovely the hotel is not

We had a lovely stay at the Duck Bay Marina, this is our second time staying at this hotel. The Hotel has been renovated since the last time we stayed. Our room was very comfortable and cosy. We were able to go from our room and see the lovely view of Loch Lomond. Breakfast was very nice with plenty of choice. All staff were welcoming and friendly. We also had a really nice meal in the restaurant.

I stayed one night and really enjoyed my stay ,excellent so will be back again

Fabulous hotel will be booking again 👍👍👍👍

Lovely room with great breakfast

Lovely accommodation, great breakfast

Room was nice but very small and only a small double bed. Location is lovely and we had a decked area to sit outside. Bathroom small but had everything in. Stayed on business and did not like having to provide £100 room deposit. Restaurant food was lovely for both evening meal and breakfast. Probably would not book again because of deposit and we did not sleep very well as used to a kingsize bed

Brilliant hotel. Team are very friendly and prifessional. Decor is superb, great food for dinner and breakfast and modern, clean rooms. Superb!