9.0
Exceptional
From 84 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews FIRMAMENT Hotel

Number of reviews per page
20
40
Top reviews
Luke
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was very difficult on a Sunday evening, with no way of gaining access, unless you scan your passport, find your booking, and produce your own keycard to access the building. Really not straightforward at all.
andy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great place. Great location. Great overall
Gary
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

In our 3 week trip across Europe, this was by far the worst check-in process. It is self-service and not good. Very difficult to fill out all the details on a cell phone, and they require a lot of details, like when your passport expires, and what city it was issued in. During this process, they send you another email to confirm. But the email screen is unavailable as the link on the first email brings up their website. If you leave that to check your email, the registration process stops. If we did not have two cell phones, we would not have been able to check in. At the self service counter, you have to use a card blank and make your own room key. But there were no blanks there. A crowd of about 20 people were all in there trying to check in and trying to figure out what was wrong. Only one terminal for people to use. No humans around. Room was good, but we spent 2 hours trying to check in. Very aggravating. Breakfast was expensive but the best one we had on our trip. Overall rating would be higher but the check-in process almost forced us to leave and find a room elsewhere.
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Nola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Location provided fantastic views from the 5th floor. Easily accessible. Walkable area.
Sorin
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The WiFi connection worked! Clean hotel. Easy parking. Great people! Great Service.
Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Fantastic hotel , in a stunning place , we will be back one day
Yaffa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The only thing that I didn’t like is the fact that there is no door between the room and the shower and the all room was getting flooded after the shower!!!!
Verified traveler
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Large modern hotel near motorway. Good facilities, dinner in restaurant was good, very clean and room large and comfortable. Free parking on site. In an industrial area so no shops or restaurants within easy walking distance.
TANER
2.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

there was a very rude receptionist lady
Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

What can you say , fantastic hotel ,a real wow factor .great rooms ,views to the mountains, great restaurant too.will hopefully return one day
Frantisek
icon-Business
Business
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Nice hotel and very good restaurant. This was my first time in but not last time in this fabulous new style hotel.
Michael
icon-Business
Business
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Very clean and efficient
Sarah
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel is located close to the highway but there is no noise pollution. A very good business hotel! To bad the bar isn’t always open.
Gerald
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Zimmer super "modern" vom Stil, aber zu klein für zwei Personen. Auch die open-space Lösung schaut am Foto super aus, ist aber sehr unpraktisch für zwei. Frühstück haben wir ausgelassen, da sicher ok aber mehr auf Style (wie das gesamte Hotel) ausgerichtet und weniger auf Wohlfühlen & "Wärme". Das Konzept im Service ist komplett auf SB ausgelegt, für mich nicht stimmig für ein Hotel auf diesem Level. Würde nächste mal woanders buchen...
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Jürg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Für ein Hotel von diesem Alter, ist der Schall ganz schlecht. Es wurden fertige Betonelemente versetzt welche vom Schall nicht abgekoppelt wurden. Ebenso sind die Stahlzargen nicht ausgefüllt worden. Der Schall findet den Weg bei diesen schwach Stellen.
Claudia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Sehr schönes Zimmer, allerdings kein Doppelbett, sondern Einzelbetten. Kein Personal am Wochenende, deshalb konnten wir das nicht monieren. Der Frühstückspreis erschien uns unangemessen hoch. Wir waren im Ort frühstücken.
Manfred
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Sauberes Hotel mit modernen Zimmer. Top Frühstück - für mich als durchreisender bestens geeignet.
Friederike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Lage direkt an der Autobahn trotzdem aber ruhig. Hotel sehr modern und schick.
Michael
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Toilettes fermées, grande douche à l'italienne, lit face à la fenêtre, reveil le matin face à la montagne, la forêt... une vue magnifique ! Ca donne l'envie de se reveiller le matin...
Franz
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Unterkunft ist gut. Zimmer sind im Business-Betonlook. Frühstück ist ok. Etwas Abwechslung wäre aber ok. So gab es z.B. keine Tomaten. Aber das ist Jammern auf hohem Niveau. Würde das Hotel auf jeden Fall weiterempfehlen!
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