The hotel shares the parking with the fox theater and the people that stay at the hotel have nowhere to park which is unacceptable, the room ac/heating unit would not warm the room up it stayed 70 degrees and it is already 30 degrees outside, there is not a microwave in the room, the amenities were underwelling, there were no luggage carrier available, the staff was not helpful, having to pay for parking is crazy as well, the only people that were great was Ashley, the manager that answered my question about the parking, and the cleaning staff and this guy that helped me put my luggage in my car