Cordex Hotel Medan

Explore Cordex Hotel Medan
8.7
Very Good
From 757 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Cordex Hotel Medan
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Distance to City Center (70)
Staff Friendliness (61)
Bedroom (54)
Accessibility (49)
Ambiance (48)
Surroundings (47)
Bathroom (47)
Check-in/out Time (37)
Wifi (34)
Family Friendly (31)
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Traveler Reviews Cordex Hotel Medan

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40
Customer reviews
Bernadus Y.
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9.4
/10
Reviewed 2 day(s) ago
The hotel's location is strategically located in the city center. The price range is very competitive and affordable. The place is clean, but the water has a slight odor, so please pay attention to the quality. Overall, it was very pleasant. The staff was friendly, and check-in and check-out were quick and easy. Trip will continue to be the hotel of choice for future visits to Medan.
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S***a
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Transit
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10.0
/10
Reviewed 3 day(s) ago
It was a really comfortable stay here. The room was clean, the bathroom clean, the shower hot, and the air conditioning cool. If you want to go to Podomoro Mall, you're just a short walk across the street.
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andi r.
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9.4
/10
Reviewed 2 week(s) ago
Overall, it's good, but the bathroom water smells like groundwater. Maybe next time it'll be better.
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T***i
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7.5
/10
Reviewed 4 week(s) ago
The bathroom water smelled like a ditch and was unsuitable for bathing. The pillowcases were black, and the air conditioning was too noisy.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, This is a message from Cordex Medan Hotel. Thank you for taking the time to share your negative experience with us. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. At Cordex Medan, we are committed to providing the best possible service experience for all our guests. Therefore, your feedback is extremely important to us. We appreciate all your constructive criticism and suggestions, and we will work to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your positive review, and we hope to serve you and see you again in the near future with an even better experience. Sincerely, Operations Manager
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D***a
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
My first stay here was very satisfying. The room was clean, comfortable, and the water heater worked well. The location is strategic, close to everything.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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A***E
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Business
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8.8
/10
Reviewed 6 week(s) ago
Worth it for the price, according to the needs only transit.
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2 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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H***m
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Business
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6.5
/10
Reviewed 7 week(s) ago
Sandals were not given, there was no prayer mat for praying.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Cordex Medan Hotel thanks you for taking the time to share your unpleasant experience with us. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. Additionally, please be informed that we currently do not provide slippers in our rooms. Prayer mats are not provided in guest rooms but will be provided upon request. Thank you again for your positive review, and we hope to serve you again in the near future with a better experience. Sincerely, Operations Manager
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Muhazir
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7.3
/10
Reviewed 7 week(s) ago
Disappointed when check-in was at 16.00, the room was not ready.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Ms./Mrs. Muhasir, Sincerely, Cordex Medan Hotel. Thank you for taking the time to share your unpleasant experience with us at Cordex Medan Hotel. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will address your complaint immediately. At Cordex Medan Hotel, we are committed to providing the best possible service experience for all our guests. Therefore, your feedback is extremely important to us, and we will take steps to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your valuable feedback, and we hope to serve you and see you again in the near future with a better experience. Sincerely, Operations Manager
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ADE I. S. B. S.
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8.2
/10
Reviewed 7 week(s) ago
All good. I like. Nice place. Dekat
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Accommodation's Reply
18 May 2026
Dear Ms./Mrs. Ade, Sincerely yours from Cordex Hotel Medan. Thank you so much for your wonderful experience and valuable feedback about our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to assist you with any requests during your stay at Cordex Hotel Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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F***I
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Business
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10.0
/10
Reviewed 8 week(s) ago
Amazing, want to repeat it here again
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Accommodation's Reply
13 May 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your memorable experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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FERI H. S.
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Business
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10.0
/10
Reviewed 8 week(s) ago
Anyway, it's close and highly recommended.
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Accommodation's Reply
13 May 2026
Dear Mr. Perry, Greetings from Cordex Medan Hotel. Thank you so much for choosing our hotel and creating wonderful memories with us. We greatly appreciate your valuable feedback. We are delighted that you were satisfied with our services and facilities. All of our staff are committed to providing the best service to every guest and making your stay at Cordex Medan Hotel even more perfect. Thank you again for your support. We look forward to welcoming you again. Sincerely, Chief Executive Officer
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N***h
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Business
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9.1
/10
Reviewed 8 week(s) ago
enough to relieve fatigue before turning on again early in the morning
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Cordex Medan Hotel extends its deepest respects and heartfelt gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we look forward to seeing you again soon. Sincerely, Operations Manager
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A***t
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Business
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8.8
/10
Reviewed 9 week(s) ago
I chose this hotel because it was very close to my destination.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Cordex Medan Hotel extends its deepest respects and heartfelt gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we look forward to seeing you again soon. Sincerely, Operations Manager
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Verified Traveler
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10.0
/10
Reviewed 10 week(s) ago
Recommended hotel in Medan area, strategically close to everywhere and just cross the street if you want to go to Podomoro Deli Park, the hotel is also clean and the staff are also friendly.
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2 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Cordex Medan Hotel extends its deepest respects and heartfelt gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we look forward to seeing you again soon. Sincerely, Operations Manager
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V***e
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Staycation
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9.4
/10
Reviewed 11 week(s) ago
Thank you, very satisfied staying here
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Cordex Medan Hotel extends its deepest respects and heartfelt gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we look forward to seeing you again soon. Sincerely, Operations Manager
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m***a
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8.2
/10
Reviewed 12 week(s) ago
Friendly hotel staff, centrally located
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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M***d
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9.1
/10
Reviewed 13 week(s) ago
Friendly staff. I’ve stayed for 4 days and the room was clean.
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Accommodation's Reply
13 Apr 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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S***n
icon-Leisure
Leisure
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8.5
/10
Reviewed 14 week(s) ago
Hotel staff ok, room ok, near Podomoro
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Accommodation's Reply
13 Apr 2026
Dear Gentlemen/Ladies, It is with pleasure that we at Cordex Medan Hotel would like to express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to assist you with any requests during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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P***L
icon-Leisure
Leisure
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9.4
/10
Reviewed 15 week(s) ago
The hotel is very comfortable, but parking is a bit limited and cramped. The shophouse is located next to Indomaret. Parking is paid.
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Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Cordex Hotel Medan would like to express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is happy to assist you with any requests during your stay at Cordex Hotel Medan. Please note that the parking area in front of the hotel is not the property of the hotel management but belongs to the Medan City Council. Therefore, parking fees are charged according to the rates set by the relevant authority. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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PAUL B. R. S.
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Leisure
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9.7
/10
Reviewed 15 week(s) ago
Have a smart TV, please improve motorbike parking
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Accommodation's Reply
31 Mar 2026
Dear Mr. Paul B.R.S., This is a brief update from Cordex Hotel Medan. Thank you for taking the time to share your unpleasant experience with us at Cordex Hotel Medan. We sincerely apologize that your experience did not meet your expectations. We deeply regret this and will take immediate action to address your complaint. At Cordex, we are committed to providing the best possible service experience for all our guests, and your feedback is extremely important to us. We appreciate all comments and suggestions, and we will take steps to rectify any shortcomings to prevent such incidents from happening again in the future. Thank you again for your positive review, and we hope to serve you and see you again in the near future with a better experience. Sincerely, Operations Manager
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Number of reviews per page
20
40