Feel like the standards are going downhill. The towels in the room were tatty with frayed edges. Lots of dust on the bottom of the rails in the hanging space. In the restaurant, none of the napkins were ironed and looked like they had been recycled from table to table. The breakfast menu has been reduced significantly which is a shame.

The room was fabulous, the bathroom gorgeous & loved the nespresso & the complimentary sloe gin :-) Check in/out was smooth & decent car park.

Clean room, electric car charging, nice check in with nice staff, comfortable.

Great restaurant, lovely staff very attentive and friendly , negative dogs in restaurant and selfish people parking on charging points overnight when their vehicle has charged

Nice quiet room.

Second time I’ve stayed here - Lovely hotel rooms - done to a high spec. I like the fact they ask if you want tea & a kettle, then leave tea pigs of your choice and a funky Bodum kettle. Upon check in you get a dinky bottle of milk ! Nice little touches like that and slow gin in a fancy decanter and shot glasses in your room ! Always clean throughout! The food in pub/restaurant is delicious, highly recommend the beef masaman curry! The staff are attentive, friendly, polite and very clued up on wines and service is always great!

Great stay, staff are amazing and work so hard! Room was lovely despite a light which was on all night on the floor 🙈 anyway didn’t ruin our stay, lovely food at night and breakfast was plentiful! We will be back

Friendly competent staff. Clean room well equipped. Excellent restaurant. Delicious breakfast.

Fabulous stay,comfy room, fabulous food, great service from the staff. Good parking.

Our preference is The Paddocks rather than the main building. But the beds are comfy in all rooms.

The bedroom, decor, service from staff was excellent but sadly the food was a letdown.

Staff were amazing, really looked after us. Credit to the organisation. Definitely will recommend!

We stayed here over a long weekend with a large group, including children, and had an excellent experience. The staff were outstanding! Max, in particular, went above and beyond to make sure everyone was well taken care of. The level of service was exceptional. The rooms were comfortable and spacious and well maintained, and the food was excellent. We would absolutely stay here again and highly recommend it to others.

The room was cosy and lots of individuals touches for our stay. The staff were all so lovely and attentive.

Lovely place, traditional coaching house with a nice restoration. Rooms spacious and clean, good decor. Staff friendly and a nice bar and breakfast room. Taxi to station £10 or 30 min walk.

Fabulous, we will definitely be back again! Room was wonderful, staff are super friendly and the place was beautifully decorated for Christmas. If I have one complaint, I do not like dogs, particularly large ones in a restaurant.

Room great along with the staff. Food was OK.

Room 2 was very dirty thick dust on items like radiators pictures fan plant lights Dirty throw on bed cobwebs bath room and poor maintenance in shower

Lovely hotel with friendly service and good food. Classy elegance. I know where I am staying next time we are back in Newbury. Excellent.

Well maintained and excellent facilities. Adam was excellent. Fresh milk delivered in the night was a nice touch.