Mi estancia fue agradable

Room was freezing cold. Temperature at night dropped to 9 degrees Celsius and the bed only had one blanket and no heating. We were denied a 45 minutes late check out although hotel was half empty.

Our first room was dark so we asked for a different room and they happily found us a better room.

Amazing staff helped take care of me after I hurt my foot. Thank you for being so accommodating 💜👌💜

the Breakfast was good, not many options, but very tasty.. The dinning room gets cold so get a blanket if you go there in a winter morning. Location is great to walk to the zocalo and have a drink or eat out. We stay in this hotel every time we visit family.

Loved everything about this place.

Spectacular property. Great for a relaxing work stay. Perfect location, room was very clean and nice.

Room, meals, convenient

Everything was neat and clran. I was surpriced for thw low price at this beautiful.hotel

Really nice

Good Hotel.

Kind, friendly, walkable,

lo peor de lo peor, horrible staff

Very nice historical property, great breakfast. Wish it had a better bathroom.

Dos veces mencione que tenia VIP access y me respondieron, que NO aparecia en su sistema, les ensene mi reserva y aun asi insistieron en que lo sentian mucho pero que NO tenian nada. No se me otorgo NADA, ni late check out, ni beneficio alguno. Pesimo! Baños del area de la alberca cerrados, Baños del area spa, cerrados!

There’s no AC. The toilet seat was old beat up. House keeping was terrible and took forever to clean the room! There’s no elevator and if you stay on the second floor good luck when you have to check out since bellhop doesn’t help at all!!

It is wonderful

.

Probablement le plus bel hôtel deTlaxcala. Un bâtiment historique, jolis jardins, jolies fontaines, situation idéale sur la plaza de la Constitucion. Déjeuner généreux.

El hotel bien, pero su personal no está debidamente informado y la atención es muy cortante. Tuve que pagar una multa por que no me supieron orientar bien en cuanto al estacionamiento.