Very good hotel in the centre of town. Staff are very knowledgeable, excellent for restaurant recommendations. We enjoyed our stay.

location tops. very new since 2021 and clean. strong showers and good shower space. room is v clean.

Very pleasant old hotel with upgrades. Comfortable clean rooms and a good breakfast. Great location for visiting the city

Great location. Wonderful staff. Large room.

Our room was beautiful, and unique.

Great location. Lovely food. But very small rooms. Beds moved all the time and was quite noisy to sleep in. Limited amenities. Staff was exceptional and super helpful. They do try to downgrade us form what we paid for so make sure you check!

Staff was very professional and helpful. Lovely property in a great location

Very good buffet breakfast.

The front desk staff was very professional and helpful with local restaurant recommendations

everything was perfect

Excellent hotel, the building is beautiful and service is fantastic.Sebastian at front of house was so helpful and kind.

Great location

We stayed for 5 nights and it was fantastic. Big thanks to Samuel at the front desk for making it extra special. Room was extremely comfortable - shower and bathroom super clean. Spa was nice during the cold of the winter. Included breakfast was very good but could have used a little bit more variety. Service was solid - whenever we ordered anything, it arrived minutes later. And location is unbeatable - walking distance to everything and trains readily available a block away.

Excellent location for all amenities. Staff extremely helpful, nice clean rooms.

Noise AF. Didn’t sleep a second. The windows are right next to tram tracks and the trains run 24/7 every 5 minutes all night long. Zero soundproofing in windows.

Excellent buffet breakfast with several options for those with allergies.

We were so happy with our stay at this beautiful hotel in the heart of Basel's Old Town. It was within easy walking distance of everything we wanted to do, had very welcoming and helpful staff, and was so comfortable. I will definitely plan to stay here again on our next trip to the city.

Courteous and very helpful staff. Excellent restaurant.

Excellent location staff very informative on tram routes to various sites and shopping. Complementary soda and water in minibar. Very clean and spacious rooms for a European would stay here againhotel.

Friendly staff