Hotel Santa Rosa

Explore Hotel Santa Rosa
8.4
Very Good
From 69 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

8.4

Traveler Reviews Hotel Santa Rosa

Number of reviews per page
20
40
Top reviews
Herica
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was the 4th time I stayed here, and the last time (on 3rd time) i had issues with the shower, but I thought it would be better next time, but I believe it is time for me to see other options. This time I not only I had a bad experience with the shower, but the pillows were horrible as well. I asked to change them, but they never did. I can see the employees were tired or they just don't like their jobs. Very unfriendly people. The Hotel is located in a very nice place but I will not be staying here again.
Read More
Herica
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice
Herica
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very clean, and great place to stay
martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The place its really nice and comfortable, walking distance to whatever you want to go, the restaurants are exactly outsude the hotel, I preferred the restaurant called Sagrata, the food was amazing and the service was excellent.
Juan Antonio
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The property is located in the main square of the city. Restaurants and places around very close to walk
Miguel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

While the hotel was nice and clean, the water pressure was weak and unreliable. Not to mention the weak wifi that was only strong in the main floor, but becoming weak once you get to your room.
Evelyn
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It was a nice clean place to stay. The hotel is very pretty yet they keep the hotel lights off in common areas not showing off the beautiful murals...it's like a sleepy hotel in a very vibrant town. They only gave us 2 very worn towels. The 2nd night gave us 4. The area was walkable distance to lots of local life. So much to explore....my favorite was the market. Great food, delicious - in there at VERY good prices.
Read More
Sylvia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Took time to get someone in the front desk. No rooms are accessible and the stairs handle to the first floor was not easy to grab. No air dryer in the room
Eva
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

This hotel stay was comfortable with responsive staff. The water pressure was good but the water was mild – not ideal for a winter visit but comfortable and safe. We explored nearby attractions and spent quiet mornings at the near by restaurants and zocalo. The staff was responsive and friendly! The only thing missing was information on the mural and beautiful art throughout the hotel.
Read More
Angelica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The front desk clerk was super sweet! Upon checkout we were able to leave our luggage so we can enjoy our last day in town. The hotel is literally in the center!!!! Loved it! Loved the location!
Steven
icon-with Partner
with Partner
4.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

NOISY NOISY NOISY! Food was a rip off.
Chung-li
icon-Business
Business
6.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

No elevator. Too noisy. Room supy far behind standard . Staff friendly.
Aida Veronica
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La habitación en general estaba bien, creo que les hace falta poner toalleros porque no hay donde colgar la toalla de las manos, mas contactos de luz, pero de ahi en fuera el hotel esta centrico puedes caminar a los alrededores.
Javier Erick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

La ubicación ideal, pues en la plaza central y con la disponibilidad de acercarse a los lugares de interés!!
lucia patricia
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

no tenian el checking registrado, tuvo que pagar directo , de suerte que si tenian habitaciones
Miguel Ángel
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Está muy bonita y se puede disfrutar la estancia, muy tranquilo y su restaurant. Muy bonito y buen servicio
Maria del Rocio
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Muy buen servicio del chico de la recepcion. Me gustaría que el estacionamiento al que llevan los coches estuviera cerca par yo estacionarlo y llevarme mis llaves
Jesus
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

El cuenta con una excelente ubicación, sin embargo las habitaciones están descuidadas, de las peores toallas que me han tocado, realmente viejas y en mal estado.
Jorge
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Al parecer, no hay ventanas en este hotel. Se que hay travaluces, pero es insuficinete luz. Uno se siente en una cueva hospedandose en este hotel.
Miguel
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

En general muy buen servicio,,muy recomendable
Number of reviews per page
20
40