My 3rd time staying at this hotel. Best attribute is its location, veey central to things in Monterrey. Maids regularly come and clean the room everyday faithful. That being said its a older hotel thats in need of remodeling of all its facilities. Staff is friendly and accommodating of your request as best as possible per hotel policy. Security is very good around the hotel. Large bus station across from hotel so again a good location and rail system. If i had one complaint it is that i request the in room safe to be repaired or move me to another room. That never happened on my stay this past time. Overal 3.5-4stars

Old, dingy and smelly

Esta frente a central de autobuses, tiene acceso a taxis y metro. Buen precio. El baño DEMASIADO pequeño. Poco papel sanitario y toallas.

Very good

Everything was great

Very clean

My hotel reservation has been a problem that is still unresolved. This is the reason for the lower rating. Set my reservation, missed my initial check in due flight issues, arrived the next day. My reservation was gone and the hotel not hotels.com could tell me why. Other then it was left up to the hotel to decide and the person who handles that was not available. The hotel was able to accommodate me for the remainder of my stay but I need to book the new reservation through the hotel directly at basically the same rate. Otherwise the hotel facilities and amenities are as I expected very basic , clean, and central located in the city with nearby access to things I need for my trip. O overall 2/5 stars.

The stay was accommodating and the stay friendly and welcoming

Great Location, Friendly Staff Nice Restaurant Good Tasting Food*.

The Rooms were NOTHING like they showed at their pics,the hotel is a ghetto área,next to cantinas and brothels,the included breakfast is discusting,no brand cereal and yogurt,not even for a dog,parking is a nightmare you need to let them know so they can go and open the door everytime and is behind the hotel,right in front of the local bus station,I would not recomend this hotel and for that price i could have had something better , i trusted the pics. The only good thing is that there are convenience stores and pharmacy 2 steps away other than that , stay away from this hotel, the guys at the door we very helpful

They were very nice and they attended me great.

Poor customer service

The Room was ok..but the area is very dangerous ..a lot of homeless people... Black turns business etc

Soso

The hotel is across the street from the bus station. There are a lot of people around the hotel, most of the guests are males. It caters to a transient community. No families or children. There are several bars in close proximity. The hotel does have security at the door. It’s a dirty place. The restaurant is great and tasty! The continental breakfast is served in a conference room, with seating like a conference room and only includes some fruit, oatmeal, a pastry and coffee and juice. The hotel disables your room key every day, even when you paid in advance so you have to stop and get it reimaged when you want to get back to your hotel. The rooms are dirty and the hallways are not vacuumed.

It's a good hotel next to bus station for overnight stay for travelers. It's old and not updated, but clean and safe. Outside the area is shady and may be unsafe at night, but the hotel is secure. The restaurant on site provides good food. Overall, a fair value for a cheap overnight stay.

One of the great hotels I’ve ever stayed at I highly recommended

To noise

Buen trato del personal y un exelente estacionamiento , en cuanto ala ubicacion se mira muy peligroso , ahí Muchas cantinas alos alrededores y prostitutas en las calles , ademas no me gustaron los baños estan muy pequeños y el hotel se mira muy viejo

I highly recommend