7.8
Pleasant
From 179 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.4

Service and Facilites

8.0

Traveler Reviews Swan's Cay

Number of reviews per page
20
40
Top reviews
Michael
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool was not only closed but there were people in it running jackhammers starting at 8:00 AM. When I asked to be let out of my reservation I was told that I should have seen the word pool crossed out in the hotel description (forget the photo of a full pool). My bathroom sink did not have hot water and the bathroom smelled in general. Wish I had stayed somewhere else.
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Scott
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Samuel
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Internet was fast. Pool needs work
Verified traveler
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was ok. Bed was horrible. Very hard abs lumpy.
Fernanda
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well cleaned, good bed and good place to stay close to everything
Miha
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

An okay value for price not amazing but get the job done for a short stay
Carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Breakfast not good and charged extra $10.00 for it
Elizabeth
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Bed was hard as a rock, pillows flat as pancakes, and when they cleaned the room they turned off air conditioning. Pool was in very poor shape also.
Shirley
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Si, todo estaba en perfecto estado y limpieza
Rachel
icon-with Partner
with Partner
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Horrible front desk staff need more training how to tread customers
Marcel
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We stayed there twice in two different rooms. The quality of the rooms was outstanding for the level of the hotel; we couldn't understand the low score given by others, even more so when compared to other hotels in the area. I think it is fair to say this is one of the best options in the area, as we spent a couple of weeks jumping from hotel to hotel due to the lack of rooms during Christmas
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Clarissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

All good but not beyond.
Paul
icon-Business with Children
Business with Children
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice location, close to town for shopping and close to bus route.
Shereen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
DANA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
MAURICIO
icon-with Partner
with Partner
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Lugar con muy buena ubicación. Excelente servicio del personal, y el lugar tranquilo, limpio y bonito. Me gustó.
Jianyu
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Rooms too noisy. No window.
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Johel
icon-with Partner
with Partner
6.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Kelly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Number of reviews per page
20
40