Overall Ratings & Reviews Servigroup Papa Luna

Great place to stay right on the boardwalk and close to great dining and castle.

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Great hotel, easy parking, staff excellent, great food

God location, clean and tidy. Good choice in the buffet.

Amazing location, food excellent overall excellent value for money

Big hotel lots of ‘mature’ guests actively enjoying the line dancing in the bar. Restaurant food poor. Also rammed not a good experience but room clean and tide. €4 to use the one bike in the gym. 20min walk to castle.

Beautiful area and friendly staff!

I didn't like the hotel at all, it's not obviously a 4 stars superior, it's maximum a 3 stars. The room is too small, swimming pool too small either, always over crowded and with no sun beds available most of the time. The room was never properly cleaned, just superficially. The food was ok but not exceptional for a 4 stars superior. Trays run out of food and not replaced enough, an hour before they closed did not put any more food. Parking too expensive, 15 euros/day, it should have been free. Drinks were too expensive. Views from the room were awful. Will never go back. No good value for money. Paid for a 4 stars superior and only got 3 stars

Hotel was great! Not 4 stars per US measure but that's likely geography difference. Staff are friendly, food is excellent! Not brand new hotel which you can tell by the rooms as well as furniture in the lobby but very clean. Location is awesome!

Nice hotel in a great location near the beach. Food was excellent! We plan to return

Hotel was clean and comfortable with excellent evening entertainment. Beautiful beach but not much else in the area.

Second stay in this hotel. Perfect location and great quality and service.

We spent two relaxing nights here.. There are many great tapas bars and the on site restaurant offers a nice breakfast

Seemed modern, clean, safe neighbourhood, view of the castle, the pleasant receptionist spoke good English, and the rooms were big with modern bathrooms. Good parking underground but cost 12 Euros. The breakfast looked great, Unfortunately, we'd had a bout of illness and didn't look at dinner and couldn't eat more than dry toast and tea at breakfast. In fact, we had to cancel the first of our 2 planned nights 2 days ahead due to the illness but were charged anyway (as per the contract but gee... the hotel we were at called the ambulance for us and then called Papa Luna to explain and cancel, but, nada, too bad, so sad). Had to wait an hour to check out because a tour bus was checking in - surely they knew when it was coming and could have provided more staff? Still, we'd go back and try them again.

This is a busy hotel.When we had requests,they were responded to, with care by an exceptional staff person,Ana,on reception.Considering the size of the hotel,the buffet offered was wholesome and plentiful.The outdoor pool was crisp and clean.The room was cleaned daily.Be aware of many added costs as everything is extra.

We booked this hotel at the last minute to cut down our driving time between Rojales and Barcelona. The hotel was right were we wanted to be. When we arrived the staff at check-in staff was good. Beach was right across the beach and very nice. Great afternoon break. The rooms very small but clean. The price included 1/2 board and was satisfactory for breakfast. Would recommend.

A very pleasant hotel ideally located. Staff were very helpful and attentive. Mainly Spanish guests.

The hotel is an easy walk from the old town and front line to the beach so couldn't have chosen a better location. The quality and cleanliness of the building is fantastic and the staff very friendly and helpful. We were full board and were very impressed by the food which was buffet style. Would definitely recommend this hotel and will be returning...

Comfortable, pleasant, great food

Very good , very close to town and perfect for beach. Hotel staff very helpfull. Food in hotel very basic .