8.8
Very Good
From 332 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

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Traveler Reviews The Ritz-Carlton, Turks & Caicos

Number of reviews per page
20
40
Top reviews
Shaunte
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely place of stay
Raja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome stay, luxurious and courteous staff. Great getaway place for families.
Sedric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Top 10 Service, very clean, and modern. Staff pays attention to detail and were very accommodating. Definitely where I will be staying whenever I visit Turks!
Daniel
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outdated property, poor amenities except for the gym. Dining experience with subpar for a Ritz-Carlton, very expensive for what you get. Limited seating outside, no music around the beach area, and just subpar in general. It should knock the building out, build something else or call this place the holiday in Plus.
Rachael
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A subpar experience beneath the Ritz-Carlton name
Abigail
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stole over 6k off my card during and after check out. Whole staff are scammers
Raul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service and great room. Clean and you can tell they keep up with maintenance. My whole family enjoyed themselves. They can accommodate babies, toddlers to adults. Will definitely come back.
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very friendly and attentive. Chef Barbara was amazing. Very kind and extremely nice to my elderly grandmother.
Dimitry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perferct to relax at.
Maximilian
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There’s nothing 5-stars about this hotel. It is not worth the money. You’re paying them to flood your bathroom so you can be stuck in your room for 3 hours and then offered nothing in return for the inconvenience but a “I’m sorry.” Buyer beware. Ritz Carlton is not what it used to be.
Maximilian
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overpriced and the shower didn’t work. We asked them to fix it and instead they flooded the entire bathroom and we couldn’t leave our room for 3 hours. They could only give us an apology for the inconvenience. As a hotel that prides itself on guest care, this hotel is horrible and not worth the money. I wish I could get a refund.
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Seth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice
Josue David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful staff however I would argue that the price does not include food, drink, transportation, or even excursions. Everything except where you sleep is out of pocket.
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location offering stunning views of Grace Bay and easy beach access. We enjoyed using the resort bikes and the afternoon sailing on the Lady Grace. Restaurants were on the pricey side but overall quality of the food was very good. Outdoor bar was a nice place to hangout. Had an interesting cocktail list.
Muhammad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We stayed at the Ritz-Carlton in TCI for a week and had a fantastic time. The staff is very friendly, made us feel at home and were always available to answer our questions. The room was spacious and modern. The beach is beautiful and the water is crystal clear. The on site restaurant options were great. Casa Nonna has great food and the Noori lounge in addition to having excellent food also had live music on most nights. We will definitely be back.
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Zheng
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The facility is clean. Beach and pool areas are beautiful and are well attended. We ate at the two on-site restaurants (BLT Steakhouse and Casa Nonna). The receptionists at both places were overwhelmed, slow in seating us and not warm even though the restaurants were not full. At Casa Nonna, our entrees arrived 1.5 hours after we sat down. We have been to several Ritz Carlton properties and always raved about the services. We felt this one was the least pleasant experience.
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James
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a wonderful stay.
Leslee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent!!
Sarah Elizabeth
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff on site was phenomenal. From the front desk to the bartenders to the pool and beach team, all were incredibly attentive and went out of their way to ensure we had everything we needed. Our room was very nice and clean with a fantastic view of beautiful Grace Bay. I loved opening the panoramic glass doors to see the beautiful turquoise water and listen to the waves everyday. It was a perfect destination for our one year anniversary trip!
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