We got at the radison at 2pm which is the early checking time there was only one girl at the reception and so many families waiting, we got the keys at 3.30
When we got to room AC was not working the next day I went to the reception to ask for another room or quick repair they said don’t y worry we will send u a techniacian right away the techinician showed up at 2 am I was in deep sleep, he finally could not fix
I buffet was horrible not enough staff no one to seat u no one to bass the tables I had to spend 45 to find a table and find someone to clean it
The pizza was scarce my Daugherty had to wait 30 to 45 min to get a slice of pizza the food in general was tasteless
The staff was not friendly one train driver was so rude
He didn’t want to give me a lift but he took other family while I was waiting super rude
Very poor customer service overall