9.0
Exceptional
From 281 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews The Pearle Hotel & Spa, Autograph Collection

Number of reviews per page
20
40
Top reviews
Patricia
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect!
Jason
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall great experience and good service - the facilities are great - beds cozy and food T restaurant is great . Area to improve is the halls are loud - we have stayed 3 x now and this is the one area that needs to improve asap - sound proofing was not done correct or something but you can hear every single door close and voices - like I said great experience overall but fix this and it becomes a better stay for all .
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John
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Professional staff, modern hotel, clean rooms, awesome lake view.
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was great nice room amazing spa! Bar was fun!
Agata
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s a lovely lakeside setting
stephen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great property five star restaurant and pool and great modern clean rooms on the lake
Caitlyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The most beautiful hotel we’ve stayed at thus far ! Exceeded all expectations and the room was gorgeous.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay so far
lirija
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

During my first overnight stay at the hotel, I was pleasantly surprised by its exceptional beauty and the delightful aroma of the room. However, I encountered an inconvenience upon checking in. The hotel staff informed me that my room would be ready within 20 minutes and would contact me via phone call. Unfortunately, despite waiting for 40 minutes, I did not receive any calls. Consequently, I returned to the check-in desk, where I was informed that my room was indeed ready. This delay resulted in a wasted period of time.
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Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We always love staying at the Pearle! Clean, beautiful lakeside views and customer service absolutely fantastic.
Linda
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The front desk staff and restaurant staff were all amazing and very friendly. I will recommend to anyone that visits Burlington.
Darryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The customer service from the valet, front desk, spa, bar, and restaurant was exceptional. Very impressed.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very nice, good lake view, super comfortable beds, we had a great time
Brittany
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is my second time staying at the Pearle. I’m very familiar with Autograph hotels and have always had an amazing experience. My first visit was amazing… so much so that I wanted t come back for the long weekend with my partner. This time the stay was not enjoyable there were many blinders from check in to check out. Could be because there was a wedding however they should have been prepared. In short my room Wasn’t ready at check in and we waited 40 mins. We were offered dirty rooms twice which we wouldn’t have taken however when I asked when cleaning would take place we were not given an answer and then we were offered a room right under the wedding event room. The room had the items on it from the previous guests and we could hear music and drumming all night from The reception room above us. I’m not even sure we got the room I paid for. As well on two occasions two staff members entered our room with their own key cards while we were in the room resting. It felt odd that no one knew we were using the room. Be careful of non transparent charges like in room dining tax, parking hst, municipal accommodation tax and the lot. We were offered a drink voucher as compensation for people entertained me our room but it was disappointing. I’m all the spa services were great and the restaurant was lovely… food is amazing and staff are friendly. I just wish the service was consistent and the charges were more transparent
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GEORGINA
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A slice of heaven you wont be disappointed
Gerardo
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved the view
Harsimran
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love this hotel, they never disappoint.
William
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

very nice all around
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My husband and I spend a night at The Pearle every few months and it never disappoints. It is so well appointed and the staff is so friendly that one night is enough to recharge our batteries. We are looking forward to our next stay!
Pamela
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful. Bright, clean and happy!!
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