Room clean, really disliked self check in. Had to call as relevant access codes not sent via email. Not told room was in another building so a bit of difficulty finding room.Breakfast area very crowded. Overall, we were happy with the hotel though.

We had a penthouse room with its own private terrace. The room was large and spacious with an amazing huge bathroom. The staff were friendly and courteous and very helpful. The breakfast was very good with lots of healthy choices.

We have been visiting Gozo for many years and somehow missed this place. It ticks all the boxes: clean, great location, and awesome checking-in staff. Great place to stay.

Elegant hotel and a warm feel.

I went 30 minutes before closing and there wasn’t enough variety as expected. The room was spacious, and all in all we had an enjoyable stay.

The hotel is beautifully maintained. I made an overnight stay.

The hotel was very modern and clean can’t mourn about nothing to be honest would definitely recommend and stay again

We liked the property. Kristina was very helpful. The room was very clean and had everything we needed. The breakfast was good but busy and often there was a shortage of crockery.

Very clean and organize and I was not expecting that breakfast was included, but the manager from Moroco (The Gentleman- sorry I didn’t get his name ) explained us during the check in that we have bf included, it’s surprises us . And bf was quit good and again nice service by the Manager with smiles that please us the most .it was worth for money . If there will be dinner option available then that will be great . We are very happy with our stay .. Room is very well organized with the amenity and online check save our time to spend on reception 👍 I will suggest to provide some drop and pick to main city to visit will bring more guest to the hotel .. we will Love 💕 to stay in future. We love the hotel 🏨 😘

There's no reception, no restaurant and they are not pet friendly as advertised. When we arrived to an empty reception, we called the phone number at the desk and spent over an hour on the phone trying to convince them and sending them screenshots of my fully paid stay. They made no effort to help and when we insisted someone came to help us at the reception they sent someone from housekeeping who, unsurprisingly, couldn't help. They did try to take my phone to go through my emails on multiple occasions though. The good reviews on Expedia are from before this hotel got sold to a property manager who's running it as a vacation rental lol. Don't stay here, it's not worth the hassle. This place shouldn't even be on Expedia.

Nice quiet little hotel, in a small village outside of Victoria.

You get what you pay for. Bed is uncomfortable (could really use a mattress topper) and the hotel is right beside a church, whose bell sounds every 15 minutes from 5:30 - 22:00. No joke. It's impossible to sleep through. The breakfast was good and the staff were pleasant.

Very quite clean and friendly property. Staff are excellent. There are no options for dining near this property hence ideally have a car as it would be time consuming waiting for and locating any public transport options. I highly this property if you are looking for a quiet clean hotel. Location is average but only if you have a car.

We really enjoyed our stay. Very quiet and safe neighborhood. Good breakfast. Easy to get around.

We had a family room which was quite spacious and beautiful. The beds were very comfortable, we also had a mini fridge & coffee/tea station with stools. The roof top pool is nice but small and shallow. We had to cross the street to go for the pool as it was in the other building. Overall it was a nice stay and it was a pity we only stayed for one night.

The staff were excellent, very spacious rooms, clean

The place was very clean and rooms are big and neatly organised. Very friendly staff and nice quiet location

Hotel very clean, rooms spacious, staff friendly and breakfast superb with lots of choice of hot and cold food. Would greatly recommend to all who visit the magical island of Gozo.

Smart and stylish with helpful staff

Me and my wife had a planned get away from our kids and booked the Segond Hotel as a great treat to ourselves. It was quite a mixed bag and I will go through the good and bad below. Good: Location is brilliant, we had a beautiful nice walk down to Ramla Bay, we were close to everything we wanted to do and see, we had two lovely evenings in the square which was easily in walking distance. The lady at check in and out was very nice and polite. The Bad: The room smelled of smoke, despite being a non-smoking room it had an ashtray in the outside area and the door couldn't properly close when outside so clearly people regularly smoke and the room smelled of it, we told the reception and they didn't care. The pool is nice in concept, but lacks sun (so always cold) and not very usable. The service was terrible, first the smoke in the room, then we asked on our second day for a new milk and tea and were told it was at a surcharge as they "only provide for one day" even when staying more(I've never seen or heard of this and I've stayed all over the world in MANY hotels). The breakfast... We asked for a gluten free bread and they gave us moldy bread (very obviously), without appologizing or anything they then took it and as we were about to leave brought out a bunch more without us asking. The eggs were bad, the meat seemed rotten, and the service couldn't speak English or Maltese. Many beautiful options on Gozo and Malta, avoid here!