WoodSpring Suites Tacoma - Lakewood

Explore WoodSpring Suites Tacoma - Lakewood
6.6
Pleasant
From 468 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

7.2

Traveler Reviews WoodSpring Suites Tacoma - Lakewood

Number of reviews per page
20
40
Top reviews
Santiago
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

people at front desk are very slow answering the phone between 8:30am through 9:30am
Anahi
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Places is really clean and quiet
Jeffrey
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mean staff. Locked out of my room check out morning. Office doesn’t open till 9AM!! Wow. Lady through a fit because she had let me back into room to grab my bag and phone so I could leave the property.
Joaquin
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff is rude especially the lady with purple hair. Our floor and toilet were dirty and when we told her about it, she was rude. We had to remind them the next day and then they only cleaned some of the floor and not the toilet. Every time we came back to the hotel, always a group of people smoking right in front of the hotel. We will not be using Choice hotels in the future and going to be hard to return back to use CheapTickets too
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Emmanuel
icon-Business with Children
Business with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed here because we were Pcsing to the area and we asked the front desk if we departed early we would get a refund for the days we no longer needed because they can sell our room type quick. I never got the refund and when I called they said they do not do refunds! All the staff were outside smoking joints right by the sigb that says no smoking within 100ft of the building and they all lived at the hotel and the night crew worked in their pajamas! Super unprofessional! They do not do linen exchanges but they will charge you for it! Also they charged us the pet fee for our medical alert dogs we had with us after stating they didn’t require a pet fee we were charged $5.00/day for a 16 day stay! Also their housekeeper walked into our room without knocking which scared my 2 year old! Would not recommend.
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Ketsia
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The front desk staff speaks to customers very disrespectfully and is extremely dismissive. Will not be returning
Tasha
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This place needs to be advertised as an extended stay hotel. There are people living here and no one follows the quiet hours.
Doug
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not a bad location other than not the greatest part of the neighborhood, but the Hotel steps in cleanliness in the bed is pretty comfortable makes up for everything so yes, I would actually say 4 1/2 star Very secure inside
Gabriel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom constantly smelled of cigarette smoke. Nothing was ever done about it. Staff tried cleaning out my room a whole day before I was scheduled to leave. Was forced to pay for the last day I had already paid for in my reservation. Key card kept malfunctioning. Area around was not the safest. I would not recommend anyone to stay there.
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Evelin
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Este hotel es lo peor ni siquiera pude hacer el regitro porque la oficina estaba cerrada
Donald
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Terrible check-in time the lady didn't know how to run the computer. No coffee pot in the room The TV wouldn't work and they couldn't fix it. That room should not have been rented. They didn't do anything for us about it. The rating for Expedia should be way lower than what it is
Manjot
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hated it
Shaun
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Convenient location
Devontae
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They wouldnt let me check in.
Doug
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Slept good Felt safe
Ashley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was dirty. For example; hairs in bed, no pillow cases on a couple pillows, no towels in room, dirty refrigerator and freezer had huge red spill in it. The smell of the room had a food odor and hallways smelt of cigarette smoke. I checked in late and the staff member was clearly sleeping and was irritated that I was there. Not worth the money spent.
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Veeraiah
icon-Family
Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything Average
Shuoyi
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

noisy and room was not very clean
Jim
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

clean safe place, bed wasn't so comfortable nor the thin sheets. but it was quiet and safe. room keys didn't work for almost a week, but staff let us intoo room. i wanted to change hotels but since i booked thru hotels.com the hotel wouldn't let me out of the contract so that i could be closer to my work venue. but staff was friendly. fridge micro and cost made it worth it
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Doug
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel itself, pretty clean and pretty safe. They have tight security. You need a key card to get into the lobby. Also, actually pretty quiet And the bed didn't look comfortable, but it actually was.
Number of reviews per page
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