Overall Ratings & Reviews The Royal Inn & Suites

Our first 3 days we didn’t have breakfast as their food license expired during our stay and the administration did not make other arrangements for their guests because of this. I would have appreciated if they would of reached out to guests with snacks or something to replace their breakfast. No hairdryers no coffeemaker in the rooms. Rooms are very clean and comfortable.

Ok, I read all the reviews and I thought, it seems many people were happy, and some people hated it. First off, there’s no way this place should have an “excellent” rating. It’s obvious they’re trying, but right away I was unhappy because my room literally didn’t lock. So I needed to make a second trip out to the car, but I could just push really hard on the room door and it popped right open. I was shocked! As a single female traveler, this made me very nervous. When I told the front staff, it was like she wasn’t surprised at all with my complaint. I’m thinking, geee how often do people tell you the room door doesn’t lock?? Anyway, I was honestly also very concerned about the parking lot and the people walking around. The whole vibe was just sketchy. To the owners… it would probably help your vibe if you didn’t have the 18 wheelers parked right in front. I literally felt like I was arriving at a truck stop which made me , I don’t know, it didn’t seem like a regular hotel, it felt like a truck stop. So, on the good side, once I was given a different room, and I was safely locked in my room for the night, it was comfortable. Comfortable bed. I did check for bed bugs and saw no evidence. It was pretty quiet. The air conditioning worked fine. Things seemed clean, there is no carpet… the whole thing was tile floor. The counter in the bathroom was a little janky piece of wood screwed to the wall. It was weird because everything else was pretty decently done. Fix Doors!!!!

Loved the spacious room and convenience of having a mini fridge and microwave.

It’s a sufficient one night stop for a trip. No pool. Believe they are under fairly new management and are trying their hardest to upgrade but you can feel it in some parts of the hotel (bathroom trim, side chairs are stained and yucky).

Adequate for our purposes. Visiting daughter and family nearby.

This place is pretty bad. My room is old and dingy. There was no breakfast - something about a permit? When I checked in no one told me anything about breakfast, check-out or any amenities. There is no phone in the room so I couldn’t call the front desk to ask anything unless I looked up the number and called from my cell. There’s a beat-up old plank of wood crookedly screwed to the wall as a shelf in the bathroom, but it’s got some white chalky substance all over it. Towels are very old and dingy - no fluff here! Must admit the bed was comfortable and I slept relatively well. No coffee pot but there is a small microwave and a pretty big fridge. I guess it could be worse. I did have a place to stay that felt relatively safe, so there’s that.

We stopped here for one night while on a roadtrip with our dog. The place was clean, quiet and it looks like it was recently renovated. The staff was super friendly and check in/out was a breeze. It's not the fanciest hotel, but it's met all of our needs perfectly!

I love that there were no rugs. It served our purpose. The chair in the room had stains and the desk chair could be replaced. Older dresser, bathroom door could be replaced. There was an ironing board but no iron. Front desk did give me a blow dryer. Staff was courteous. No ice machine but provided ice from kitchen.

Comfortable bed, hot shower, cold a/c, nice TV, friendly staff.

The hotel room was dated. Bed was uncomfortable. Shower has good water pressure.

It was a good hotel for the price. The staff was very nice and accommodating, they took care of all our needs. We had a slow draining shower the first morning, I told one of the staff and they had it taken care of by the time we returned that evening. The breakfast was very basic, pastries, waffles, cereal, fruit, etc…The hotel itself could use some sprucing up but it was clean.

Friendly staff. Very helpful at the front desk. Breakfast could have been healthier.

Very clean . Staff was great

Very clean! Staff are very nice. Not too much noise. Could use some touch ups here and there.

It was a very nice place to stay.

This hotel desperately needs some upgrades. It is clean and the staff were all very helpful and welcoming. They need better lighting in their parking lot. The breakfast was pretty bad; just pre-packaged muffins and oatmeal. Akron is a dying city and the area is sketchy. The hotel clearly does things to mitigate this like lots of cameras and lots of exits but only one entrance; however the guest should be warned, I don’t think there is a nice part of Akron.

Very pleasent stay. Frendly staff. Decent pricing. Dogs are welcome. They have dog grass areas for them. Plentiful parking. Secure room access as only enter hotel though front but can exit by all other doors. Will stay there again.

Bed was comfy and hotel was quiet

👍

Had to ask for additional towels, only provided one incomplete set, as well as extra blanket as not provided in room. Bed uncomfortable and old. Room spelled like cigarette smoke and staff acknowledged it did.