8.1
Very Good
From 46 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.1

Location

8.1

Service and Facilites

7.9

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Traveler Reviews The Soemo Hills Pacet

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40
Customer reviews
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Fahmi A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 9 week(s) ago
very interesting hotel concept with glamping rooms and natural views. the room conditions are quite comfortable, only the cleanliness needs to be improved such as the bathroom mat and the entrance door being replaced with a more absorbent one.. the food is quite delicious.. during the rainy season, the access from the lobby to the room is quite slippery, my family members have slipped several times..
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Laila A.
icon-Leisure
Leisure
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8.5
/10
Reviewed 9 week(s) ago
A pretty fun vacation and a great natural atmosphere. There is a private jacuzzi too.
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1 people find it helpful
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fery i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
It's not bad, but the price would be better if it was more affordable
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2 people find it helpful
U***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 38 week(s) ago
First came to see the location is good, but when I saw the place to stay immediately disappointed, the front view of the room directly faces a stall that karaoke from us arrived until 5 pm was turned off. The jacuzzi water came out very little at 9 pm was only filled, and even then the water was cold. The hot water in the room was not on, the toilet was broken and could not be flushed. It's a shame that a place with such beautiful views is not managed optimally. Hopefully Soemo Hill can improve soon.
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6 people find it helpful
B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Overall it's okay, but we didn't expect it to be this cold for us. Definitely kids friendly and there's a place for kids to play, so happy to be able to spend the weekend here. But maybe next time they can provide breakfast that's more edible for toddlers (not spicy). Thank you the soemo hills 👍
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1 people find it helpful
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 54 week(s) ago
Does not match the picture and expectations. Not worth it at that price. Smell. Dirty. Not fast. Oh no, no.
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4 people find it helpful
haslul p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 58 week(s) ago
The room needs to be renovated because the wooden house has a lot of rotting wood.
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Anny N.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 60 week(s) ago
We were 12 of us, we stayed on 3 family glamping. Only 1 bathroom that got some water for shower, mine was only toilet & sink. There rest no water access at all. We came all the way from Prigi Beach in the morning, we felt sticky, dirty, tired & sleepy! We went down to the front desk asking for it, they said was still under maintenance due to heavy rain. There was no other solution! We tried to shower in the swimming pool but only cold water available. So, we went to bed without shower! The cleanliness of the glamping needs to improve, there were many bugs inside the room & the pillows were moldy! Beside that waiting time for dinner was too long! About an hour! Plus many rats around the restaurant! The view & hospitality were nice!
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Susan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
Air mandinya susah dari cek in jam 5 sore sampai dengan jam 11 malam baru air untuk mandi bisa keluar dan keluarnya hanya setete demi setetes.
2 people find it helpful
Ni Made W. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 84 week(s) ago
In the room there were rats that were bothering me all night, the sheets weren't tight, the environment was dirty, the jacuzzi was dirty and dirty, at night the hotel employees had karaoke with loud music until late at night, even though my room was quite far from the lobby, the sound of the karaoke was still very annoying. Those who manage hotels must be willing to learn hospitality, improve their knowledge so that hotels are of good quality. Because the price of 2 million is very far from expectations. Study again, okay? For food and drinks, fresh orange juice also uses orange fruit, not orange flavoring with lots of milk.
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5 people find it helpful
Marina E. T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 94 week(s) ago
The breakfast isn't really cooked, you can only eat one side dish, but it's made like a buffet, right? If that's the case, it's better if it's prepared like a la carte so that people aren't disappointed at all. but the breakfast menu is not really.
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4 people find it helpful
Anna M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Strategic location close to Grenjengan waterfall on foot - + 5 minutes, aesthetic room, very beautiful view, free karaoke 30 minutes, good breakfast, friendly service.
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3 people find it helpful
Anna M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Room cleanliness is lacking, the rest is good suitable for honeymoon 😂 it's really cold at night, friendly service, good food even though the variants are small
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2 people find it helpful
KHOSYI I. M. S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 111 week(s) ago
Check in late. The room and jacuzzi are not clean yet.
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3 people find it helpful
Rita A. S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 111 week(s) ago
The atmosphere and place are comfortable for refreshing, but for the room, before being occupied by guests, you can check the room, the bed, the bathroom and the facilities in it, because by chance the room I stayed in smelled bad, the sheets smelled of other occupants, the room was not cleaned properly, TV also can't be used, breakfast is also very simple with room rates which are quite expensive, the menu should be more varied and tasty, it's a shame the facilities provided don't match the price of room rates which are expensive, management should be able to take advantage comfortable atmosphere with comfortable room facilities as well.
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11 people find it helpful
Mas Z. A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 111 week(s) ago
In front of mamar view shop. There is no interesting view, instead it is cramped and looks dirty, when I checked in until this afternoon the jacuzzi couldn't be used, it was very dirty and it wasn't filled even though I paid an expensive 1.7 million because I wanted to soak in the jacuzzi.
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9 people find it helpful
Trio T. P.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 126 week(s) ago
Safety: - because the majority of the roads from the lobby to each glamping are made of wood, during the rainy season it will be very slippery in some parts. To be honest, I almost always fall. It would be wiser if visiting not in the rainy season. Apart from that, managers can also think about finding materials that reduce slippery roads. Meal: - Dinner & breakfast, buffet is provided but not free flow, so if it runs out it will not be added again by the manager, on average only in the first hour it is full even though the range of opening time is longer, so those who arrive late will only get leftovers . Dinner (19.00-21.00) & breakfast (07.00-10.00), it is better to come earlier. For me, with such a high rate, the value you get is not worth the money spent. Glamping: - The bathroom was smelly, some of the drainage was stagnant, the windows seemed like they had never been cleaned because they were made of mica, before checking out there was also an incident where domestic water did not come out at all glamping, after confirming to the receptionist it turned out that the reservoir had run out of water because there was a fallen tree that damage waterways. Service: - Low, because they don't prepare when they run out of water even though it's the rainy season. In addition, if the reason the tree fell the day before is correct, there should be follow-up action from the manager to overcome water shortages. It could be distributed with a transport truck for example. Overall with the money spent, the value obtained is very bad.
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5 people find it helpful
Nw
icon-origin-TRAVELOKA
8.4
/10
Reviewed 137 week(s) ago
Bagus. Kren. Suasana alam. Dapet free karaoke sayang cuma 30 menit. Harga lumayan mahal untung ada promo aplikasi. Anak-anak sarapan kena charge. Padahal cuma makan coco crunch 1 mangkok😔sarapannyaa biasa aja. Do gambar ada meja dan kursi di depan glamping. Pas sampai kena charge 100 ribu cuma untuk sewa 1 meja 2 kursi. Ya sedikit kecewa. Tapi terobati memang sama nuasa alam yang sejuk.
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5 people find it helpful
yuniarti l.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
The employees are all indifferent, when we first came up we didn't know that the lobby was downstairs, left it alone, wasn't greeted at all. We were only given the key in the tree house. Mom just go up. How come the tree house indifferently said that, when it arrived at the room, it looked really like the room had not been cleaned, the employees had to be trained first. To know how to deal with guests, when there are guests, they should leave the lobby table at least to welcome them. We don't just sit there, we pay 1.7 million but it's as if we don't appreciate it, we already know that we bring our suitcases, they didn't offer them, were they not trained first? At least ask where are we from? Blas silence with his ignorance, we come to the jacuzzi swimming pool is still dirty and there is garbage, we check in and just cleaned it! Poor!
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28 people find it helpful
Ike r. o.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 137 week(s) ago
Cocok untuk pasangan maupun family yang ingin merasakan sensasi tidur di tenda privat yang semuanya ada. Makanannya enak, dekat dengan tempat wisata, ada kolam air hangat pula. Jadi ga usah takut berenang karena airnya yang dingin.
2 people find it helpful
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