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Traveler Reviews Seruni Hotel Bantaeng
Number of reviews per page
20
20
40
40
Customer reviews
S***n
6.8
/10
Reviewed 4 day(s) ago
The AC is not cold enough and the price is quite expensive with poor hotel quality, such as the breakfast/food variety is not very good.
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Verified Traveler
Leisure
10.0
/10
Reviewed 10 week(s) ago
Hotel staff are friendly and have good service
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Verified Traveler
8.5
/10
Reviewed 19 week(s) ago
The food is very basic and the nutrition is not balanced.
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AA
Afnindyas A.
Staycation
9.4
/10
Reviewed 19 week(s) ago
The hotel staff was friendly, speeding up the check-in process.
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e
endang
10.0
/10
Reviewed 26 week(s) ago
Great, easy and practical messaging recommendations, come straight away and check in
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A***i
10.0
/10
Reviewed 45 week(s) ago
Great.. Friendly service, comfortable area
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O***y
Leisure
9.4
/10
Reviewed 61 week(s) ago
Breakfast food should be more abundant
There are not many varieties and there is no dessert
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andi s.
Leisure
10.0
/10
Reviewed 85 week(s) ago
Hotel ⭐ 3, facilities ⭐ 4, service ⭐ 5. Overall, it was very satisfying, the breakfast menu was all delicious and varied. Initially I only wanted to stay for one night, but I extended it for the next 10 days.
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S***a
6.9
/10
Reviewed 87 week(s) ago
The only minus is the breakfast in my opinion for that price.
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1 people find it helpful
r***n
Leisure
6.3
/10
Reviewed 90 week(s) ago
Good location, five star room, happened to stay in the Executive Sea View, but unfortunately there were dried geckos + lots of geckos in room 605 + mediocre food even though it's a 3 star.
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1 people find it helpful
D***i
Staycation
10.0
/10
Reviewed 93 week(s) ago
The room is clean, comfortable, and the staff is friendly. There is also a restaurant that can make guests more comfortable plus a nice view.
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O***e
8.3
/10
Reviewed 97 week(s) ago
The room floor is dirty, sandals and amenities are only for 1 guest. Breakfast is also modest.
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Accommodation's Reply
22 Jul 2024
Warm greetings from us, thank you for your input, sorry for the inconvenience during your stay, hopefully in the future we can improve our service and provide good and satisfying service to all guests, thank you.
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M***n
Leisure
8.5
/10
Reviewed 107 week(s) ago
Comfortable, fun, clean place, but the food menu needs to be improved, but it's a bit lacking.
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M***h
Staycation
10.0
/10
Reviewed 109 week(s) ago
Friendly staff, clean and comfortable hotel facilities, cool air conditioning, great service and facilities 👍.
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Nurina A.
8.5
/10
Reviewed 136 week(s) ago
It's not bad for the location, close to various culinary delights, but the quality and facilities of the hotel are standard.
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2 people find it helpful
nadia nuzul ramadani
6.0
/10
Reviewed 150 week(s) ago
The room listed in the application is not in accordance with when checking in, the message is that it is a smoking room, in fact, there is no room there.
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1 people find it helpful
Accommodation's Reply
30 Jul 2023
Good afternoon sis, previously we checked the details of the booking by Traveloka and the note on the special request included a request for a Non-Smoking Room, meaning that the room is smoke-free. Thank You.
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IM
IIN M.
10.0
/10
Reviewed 160 week(s) ago
The rooms are comfortable, the service is okay, the staff are friendly and always smiling, the hot water in the bathroom also works, the food is also delicious. Anyway, the hotel is recommended for hotel sizes in downtown Bantaeng.
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3 people find it helpful
Wilhendri
9.7
/10
Reviewed 174 week(s) ago
Comfortable hotel, rooms are ok, bathrooms with hot water are smooth and clean, the air conditioning is cool, breakfast is ok, there is also a small restaurant beside the lobby. Strategic location and close to the beach. Highly recommended to stay in Bantaeng. Hope to come back here. Good service.
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4 people find it helpful
Mujtahid
10.0
/10
Reviewed 176 week(s) ago
Only able to review a week later. The hotel is nice and close to Seruni beach, lots of culinary delights around the hotel so don't be afraid for those who like culinary tours. The breakfast also varies. The main thing is the swimming pool, clean and the children are comfortable. Check in and check out is also easy. Excellent.
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2 people find it helpful
AD
ANDI D.
9.7
/10
Reviewed 179 week(s) ago
The hotel is clean, the service is good, the check-in process is fast, the facilities are complete, and the best thing is you can ask for an extra bed.