Overall Ratings & Reviews Duke Crystal

The room is really bad. The sheets were not changed when we entered and saw the condition of the sheets that were covered in hair and only tidied up. There was an unused bed stored in the room and the table was really inhumane. The room was cramped and the building was old, it was really noisy at night because there were people selling things downstairs. There was no elevator so if you bring a lot of suitcases you will sweat half to death and the receptionist is not on duty 24 hours. We only met once when checking in and the rest we never met again until checking out. At least for that price, cleanliness is a priority even though it is not luxurious, this is really disappointing.