Muong Thanh Luxury Ha Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)

Explore Muong Thanh Luxury Ha Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)
8.6
Very Good
From 84 reviews
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Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

9.1

Service and Facilites

8.3

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Distance to City Center (4)
Surroundings (4)
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Accessibility (2)
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Bedroom (2)
Bathroom (2)
Family Friendly (1)
Staff Friendliness (1)
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Traveler Reviews Muong Thanh Luxury Ha Long Centre 2 (Former Muong Thanh Luxury Hạ Long Residence)

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40
Customer reviews
T***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
The elevator is small and very slow, and it's faulty in picking up passengers. The buffet is slow to serve and the selection is limited.
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Dinh T. T. T.
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8.4
/10
Reviewed 6 day(s) ago
The elevator wait time was too long compared to hotel standards.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, On behalf of Muong Thanh Luxury Halong Center 2 Hotel, we would like to thank you for your valuable feedback regarding our services. Your comments are a great encouragement for our continuous improvement of the quality of our services. We sincerely hope to welcome you back to Halong Center 2 Hotel again. Thank you. Hotel Manager, Nguyen Thanh Huy
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Minh C. H.
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 week(s) ago
The hotel has relatively few elevators compared to the number of floors and rooms. As check-out time approached, there was a very long wait to get down to the first floor.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, On behalf of Muong Thanh Luxury Halong Center 2 Hotel, we would like to thank you for your valuable feedback regarding our services. Your valuable comments are a vital driving force for the continuous improvement of our hotel. We sincerely hope to welcome you back to Halong Center 2 Hotel again. Thank you. Nguyen Thanh Hue Hotel Manager
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T***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The location is convenient to entertainment venues, the breakfast buffet is decent, but food around the hotel is very expensive; you might find more reasonably priced restaurants a little further away.
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Accommodation's Reply
18 Mar 2026
Dear Valued Guest, On behalf of Muong Thanh Luxury Halong Center 2 Hotel, we would like to thank you for your valuable feedback regarding our services. Your comments are a great encouragement for our continuous improvement of the quality of our services. We sincerely hope to welcome you back to Halong Center 2 Hotel again. Thank you. Hotel Manager, Nguyen Thanh Huy
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T***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The location is convenient to attractions, the breakfast buffet is decent, but food around the hotel is very expensive; you might find more reasonably priced restaurants a little further away.
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1 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Valued Guest, On behalf of Halong Center 2 Luxury Hotel, I would like to express my sincere gratitude for your valuable feedback regarding our services. Your suggestions are a great encouragement for our continuous improvement of the quality of our services. We sincerely hope to welcome you back to Halong Center 2 Luxury Hotel again. Thank you very much, Nguyen Thanh Huy, Hotel Manager.
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Vu Thuy L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 19 week(s) ago
The room didn't have the air conditioning on (heating). The breakfast was meager.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you very much for your valuable feedback. Your suggestions will greatly help us improve our services. We look forward to welcoming you again next time. We wish you good health and happiness. Thank you. Nguyen Thanh Hue Hotel Manager
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L***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's beautiful, and you can even watch the fireworks – it's amazing!
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, On behalf of Muong Thanh Luxury Halong Bay Center Phase 2, I would like to express my sincere gratitude for your valuable feedback regarding our hotel services. Your valuable feedback is a great encouragement for us to further improve the quality of our services. We sincerely hope to welcome you back to our hotel on your next trip to Halong Bay. Thank you. Hotel Manager: Nguyen Dinh Trinh
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Verified Traveler
icon-origin-TRAVELOKA
5.9
/10
Reviewed 29 week(s) ago
spacious room...nice location...but interior like motel...not up to 5 star standard
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Accommodation's Reply
17 Nov 2025
Dear Customer Thank you for your reply. Your valuable feedback will help us improve our service. We sincerely hope to welcome you back. We wish you good health and happiness. Sincerely, Ruan Zhengtong Hotel Manager
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 40 week(s) ago
Good points: Opposite the walking street, about 1.5km from the beach. There is a place to park a car. Cons: the bathroom in the room smells, the carpet is not clean. When the shampoo and shower gel run out, we have to call them to bring them up. The first day, our family drank a bottle of water, the next day they only refilled one bottle. The room is poorly soundproofed, people walking in the hallway can hear clearly, the music at the beach is played until 2am can also be heard clearly. Breakfast has few dishes, not diverse. Our family went down around 8:30am and they didn't bring out any more. At 9:30am they cleaned up without notice. In general, we won't come back. At this price, other hotels have much better service.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Guest, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Regards, Nguyen Chinh Thong Hotel Manager
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B***I
icon-origin-TRAVELOKA
6.8
/10
Reviewed 43 week(s) ago
When I arrived, there was no staff to help with luggage like other Muong Thanhs. There was a stubborn guy at the swimming pool who wouldn't let my sister go swimming because she was wearing shorts and a T-shirt. He insisted that it wasn't a swimsuit. I think when I traveled to the North and South, I saw people wearing neat shorts and T-shirts. As long as they were clean and showered before going into the pool, it was fine. It wasn't like they had a good figure to wear a swimsuit.
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Regards, Nguyen Chinh Thong Hotel Manager
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N***n
icon-origin-TRAVELOKA
7.1
/10
Reviewed 44 week(s) ago
30-story hotel, lots and lots of rooms but only 4 elevators. Always crowded, waiting for the elevator takes 15-20 minutes. Overall, it's more like an apartment than a hotel😢😢😢
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Regards, Nguyen Chinh Thong Hotel Manager
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V***ũ
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
The toilet door lock was broken, the room lock handle wouldn't turn, I was locked in the room all night. I booked a room with a sea view but only got a corner, the main view was the house. The building was crowded, few elevators. I waited for an hour but couldn't get in the elevator.
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Regards, Nguyen Chinh Thong Hotel Manager
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Spacious room, clean, very enthusiastic staff, very diverse breakfast buffet
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Sir/Madam, On behalf of Muong Thanh Luxury Ha Long Centre II Hotel, I would like to thank you for your wonderful comments on our hotel services. Your comments are the motivation for us to continue to improve our services in the future. We look forward to welcoming you to our hotel in your next trip. Best regards! Nguyen Chinh Thong Hotel Manager
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Minh Q. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Clean hotel, friendly and enthusiastic staff.
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Accommodation's Reply
20 Jun 2025
Dear Sir/Madam, On behalf of Muong Thanh Luxury Ha Long Centre II Hotel, I would like to thank you for your wonderful comments on our hotel services. Your comments are the motivation for us to continue to improve our services in the future. We look forward to welcoming you to our hotel in your next trip. Best regards! Nguyen Chinh Thong Hotel Manager
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Nice room, nice view... The downside is that there are few elevators so the wait for the elevator is very long.
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Accommodation's Reply
06 Jun 2025
Dear Guest, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Regards, Nguyen Chinh Thong Hotel Manager
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M***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The hotel is great, clean and comfortable. Friendly staff, professional service. Convenient location, close to the center and tourist attractions. Spacious rooms, fully equipped, reasonable price. Very satisfied and will come back next time!
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Accommodation's Reply
17 May 2025
Dear Sir/Madam, Muong Thanh Luxury Ha Long Centre II would like to thank you for your wonderful comments on our hotel services. Thank you for giving us a perfect rating and recommending our hotel to other travelers. I am sure that our hotel staff will also be happy to see our guests satisfied with our service quality. Best regards! Nguyen Chinh Thong Hotel Manager
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Krystal
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Modern hotel with full amenities. Swimming pool and gym are cleaned every day. The hotel location is very convenient for dining and entertainment activities. However, the hotel's breakfast is still a limitation (the food menu is not diverse, some dishes are not seasoned well)
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1 people find it helpful
Accommodation's Reply
07 May 2025
Dear Valued Customer, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care! Sincerely, Nguyen Chinh Thong | General Manager
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Great experience everything is ok
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Customer, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Best regards, Nguyen Chinh Thong Hotel Manager
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Huyền M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 89 week(s) ago
Holiday so the elevator wait is a bit long. Clean room, luxury sea view. Good care staff, enthusiastic
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Accommodation's Reply
16 Sep 2024
Dear Customer, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Best regards, Nguyen Chinh Thong Hotel Manager
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Nhật C. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 90 week(s) ago
Ok quite complete. Nice view. Room feels not too cozy but luxurious.
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1 people find it helpful
Accommodation's Reply
01 Sep 2024
Dear Customer, Thank you for taking the time to respond, your valuable contributions have been noted and will help us improve and enhance the quality of our services. In the future, we hope to be able to welcome you again, wishing you good health and success. Best regards, Nguyen Chinh Thong Hotel Manager
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Number of reviews per page
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