Overall Ratings & Reviews The Westin Los Cabos Resort Villas - Baja Point

We had a fantastic stay at this resort! The staff were incredibly welcoming, the amenities were top-notch, and the atmosphere was peaceful and relaxing. Everything from the food to the cleanliness of the rooms exceeded our expectations. We’re already looking forward to coming back!

I was very pleased with this property and loved the view!

I was overall pleased with Westin. However, I was surprised to discover that there are two properties on the land, one is the main property where I thought we would stay and the other is the side property called "Baja Point". Thankfully we were able to use the pools and restaurants and other amenities on the Westin side because that was the very reason I reserved the rooms at the Westin for this trip. The rooms at Baja Point were great as well but the pool area much smaller and the views not as spectacular. All in all everything was clean and nice and beautiful and went well. The food with room service was a bit blah though.

Great location sitting on top a mountain.

We got incredibly sick from there food !

The service was exceptional!

We went to dinner at the Westin. It took 40 minutes to get our food - poppers and fries, cheese sticks and 1 order of fish tacos.

I wish the pools were warmer. We went with kids and the kids pool was freezing. Not many dining options. But overall had a really nice time.

Beautiful weather, views, rooms, service, and atmosphere. We will be back!

Integrity of hospitality! Hard workers going above and beyon- great people!!!! Can I work here?! lol

This place is amazing. I booked additional rooms for friends and family.

Great vacation spot with amazing views.

This was a great place to stay with amazing views.

It took them forever to have our room ready.

Beautiful view from our room. Pools and food fantastic! Hotel clean, staff excellent, highly recommend for a wonderful place to stay in Cabo!!!

Viviana, the manager at Baja Point, failed to acknowledge the note on our account from when we called the night before our scheduled arrival to inform them that our flight was canceled and we would be a day late. Vanessa (or Veronica, can't remember) told us it would be fine to arrive a day late and that she would make a note on our account, but when we arrived to check in, they had re-sold our reservation and didn't have a room for us! We were livid. We have been loyal Westin customers for 20 years! AND HERE'S THE KICKER! Vivana still charged our card around $1,200 USD as if we were a no-show!!! We showed, but they had sold our three-bedroom villa. It was NOT our mistake. We called, we were told it was fine to arrive a day late, and we showed up when we said we would. And what's more, Viviana refuses to remove the charges. This has been a customer service experience that will end our loyalty to Westin. We scrambled to rebook at Zoetry, a Hyatt property. We had a phenomenal experience there, and we gave them our five-star rating and a rave review. If you're looking for a place to stay in Cabo, go there instead! Don't let Vivana at Baja Point ruin your vacation!!!

Great service by the staff.

Gorgeous Property!!! Amazing Service!!! Will definitely Return!!! Food is Amazing!!! Will definitely Return for more !!! Highly Recommend❤️

Friendly staff. Beautiful

The room and view were amazing! Couldn't get food at certain times and very limited choices. Breakfast took over an hour to get to us after we ordered. Could not get an Uber at the Lobby door. Had to go to gate entrance.