Muy Viejo el hotel,no le dan mantenimiento,la bañera estaba tapada,el lavamanos tenia fuga y se te mojaban los pies cada que te lavabas las manos.pero lo peor de todo eso es que habia cucarachas en el baño. En el area del restaurant estaban muy sucios los manteles .pedimos cambio de habitacion lo cual si accedieron pero igual habia cucarachas

Hotel needs better management to bring it back to its good years.

Awesome times

The rooms ate clean

Good

.

The bedroom had several malfunctioning items: non-working telephone, torn string so the shade did not slide,no shower - non-working jacuzzi tub. and finally, adjacent room with noise level too high at night. I would not return to this hotel as long as the rooms are not updated.

The hotel was noisy and not much dining close by

Very nice property and rooms

Hate to say this as the staff were so nice. The hotel is beautiful. The wifi wasn't just weak, it absolutely did not work. Very hard mattress, no shower mat. No hand towels. Cold shower without any pressure . One packet of coffee, no cream, no tea . I would not return.

The staff was very nice but the rooms need some improvement, restroom need mirrors cleaned and updated .

It's a Beautiful looking Hotel with a nice restaurant, a little outdated. other than that it's a nice Hotel

The entire property needs to be updated. Rooms look like they're from the 50s. We were given a room that had excrement floating in the toilet. The sink had no stopper and I almost lost a hearing aid in it. The dining room is bizarre, very dated. Often a pianist is playing so loud that one can't hold a conversation. The food is good and not expensive.

Beautiful property, no hot water and no bottled water in rooms. Staff were wonderful bed comfy everything clean

All the personnel is very polite, helpful, and attentive.

Thus was a very nice hotel close to downtown good restaurants. Very clean staff was very nice and helpful.

The building was georgeous very clean ALWAYS CRAZY CLEAN staff was always helpful and friendly. we walked almost everywhere I'm impressed how clean the streets were.

The woman at the front desk was very helpful and nice. Unfortunately after many attempts to call the front desk, I was unable to reach the hotel. The numbers listed online for the hotel are actually a call center. It was extremely frustrating not to be able to reach the hotel front desk.

Secured, tranquility and friendly staff and over all, such a pleasantly stay. We will return to Colima and our stay will be there again. ♥️

Best service ever, excellent condition, perfect located.