6.2
Pleasant
From 10 reviews
Cleanliness

7.8

Room Comfort

6.4

Service and Facilites

7.4

Traveler Reviews The Swan Inn

Number of reviews per page
20
40
Top reviews
Beverley
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This place was a dump. It smelled if sewage and the owner/manager was rude and arrogant. He sent an invoice for GBP20 for an early check-in, we were there an hour early, he gave us the key and never said a thing; good luck with that !!!. The menu was pathetic. We didn't eat there at all. Horrible experience. The room was very clean as was the bathroom, but the sewage smell was unbearable. Never again, whoever owns this place needs a new manager, if the manager is the owner this place can't possibly last long.
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely place to stay, friendly and helpful staff. Breakfast was value for money. Would stay again.
ALAN
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

not good with spelling
Verified traveler
2.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Didn’t stay. Be warned, the location on the hotels.com map and location description is for a completely different Swan Inn. It’s actually 20 minutes north of Newbury. I had to book another hotel at last minute and pay for both. This listing is very misleading!
Dave
icon-Business
Business
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Stay was lovely, bar area was lovely, staff was perfect. Some slight damage to my room door so couldn't shut it without lifting it slightly. Overall though good.
Ian
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The location close to the A34 allows for easy access to Oxford. The room was large and nicely decorated and furnished. The staff were mostly indifferent and not interested in satisfying their guests' needs. The short stay at the Swan Inn felt awkward and it was not an ideal hotel ambience.
Ryan
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Not the best stay. When we checked in the lady behind the bar was very helpful and gave us lots of information. When we woke up in the morning there was no staff - the doors to the bar/staff areas were all locked so we could only get out of the building via the fire escape. We could not find anyone to ask about paying for our room and had to wait around for almost an hour. Breakfast the next morning was just self serve toast and an apple. No cooked breakfast option and no one to ask about this. By the time we found staff it was time to check out. Room was very hot, and beds were very old and uncomfortable. But must say, toilet areas and sheets appeared clean.
Read More
Allen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The room was easily accessed from the carpark. Clean and functional
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

It served a purpose, old but comfortable strange set up with the place not manned in a morning! Food was excellent.
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

It served a purpose, old but comfortable strange set up with the place not manned in a morning!
Stewart
icon-
8.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Greeted on arrival and all was explained as I was shown to my room. The room and bathroom were clean. Bedside lamp had USB points which was convenient. Breakfast was simple although three out of the six tables had not been cleared after guests that had been and gone by 9:00 - in fact I didn't see any staff at all in the morning before I left at 10:00 although it had been explained that I could simply leave in the morning with no checkout required.
Read More
P
icon-with Partner
with Partner
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Really lovely family run pub, Simon and Amy are wonderful nothing is too much trouble. This is the first place my husband who has numerous allergies has been where he has had actual options. The food is all excellent and we know we pretty much ate our way through the entire menu. Our dogs were made welcome and we had a lovely stay.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40