Exceptional hotel and very attentive staff 5 ⭐️⭐️⭐️⭐️⭐️

The best hotel I have ever stayed in. Quirky but outstanding, the best nights sleep I've had in ages!

The whole hotel was very good with kind friendly staff good food .couldn't fault it.

Everything was amazing staff friendly, atmosphere was phenomenal. Ee did two toyrs abd Elliot was great, shame we didnt meet a ghost. The only small thing was, the coffee could have been hotter at breakfast

Leaving aside the novelty value, this is an excellent hotel. Superbly appointed room with excellent bathroom and everything works perfectly: near-silent but efficient climate control, faultless WiFi connectivity and TV casting. The restaurant is a treat, creative and beautifully presented menu choices and fabulous breakfast choices. Most of all the staff made the visit special; attentive, warm, courteous and helpful. Superb, thank you.

Awesome 1 night stay. Clean room, fabulous staff, lovely food - couldn’t fault if

Excellent customer service

Amazing Rooms Amazing Staff Amazing Location

Lovely night spent in jail .. comfortable clean warm an a brill meal! Can't complain!

I travel all over the country for work and I have to say this is one of the best hotels I’ve stayed in.Not only for the history and the premium look of the hotel but the service, the staff, breakfast, room quality, bathroom shower where all with spot on. If you are needing to stay near here make sure it’s at this hotel, thank me later 5 stars.

Room great, breakfast excellent, pain au chocolat stunning!.

Amazing stay. Would stay again thank you Easy Check in, The room is very spacious and clean and smelt fresh. The hotel is in a perfect location just where i needed to be. Food and bar service in the hotel was very good. Would stay here again

Rooms, food, staff and the overall feel was excellent. Well worth a visit. Breaky was the best we’ve had!!

Amazing friendly helpful staff. Room was amazing. Was very sad to leave. Will definitely stay again but for longer

The room was fantastic and the breakfast was amazing the staff were brilliant

The room was great, the staff were excellent , just left feeling they screwed every penny out of you they could. I know its a business but!!!! I got charged extra as i wanted more gravy

Embarrassing hold up in check in when we got through a total of four different bank cards before their system allowed one to be used as a holding card ( there is no issues with our cards!). I checked did it need to be the card we used to book and was told no “any card is fine” when this wasn’t obviously the case. Not a great start to my husbands birthday treat. I booked dinner bed and breakfast package but there was no explanation of what the limitations were anywhere and we asked at dinner and they couldn’t tell us either but said reception would be able to tell us when we check out?! Bit late then to find how much allowance we had?! Reception huge queue checking out and one receptionist (I think the male manager) then started checking out cards that had been left of his desk rather than dealing with the people waiting in the queue - just. Doesn’t give you the impression that you really matter or he really cares. The place is beautiful and so are rooms and food but although staff were mainly polite it doesn’t give the same level of service that we have had at other similarly priced establishments

Room amazing full of character of the prison

A professional and friendly greeting on arrival from reception staff. The room was clean and spacious. Everything was well laid out.

We had an amazing time and loved the hotel - thank you!