Overall Ratings & Reviews Hi Sotel

Traveloka (38)
Other sources (1)
9.1
Exceptional
From 38 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.5

Meal

8.3

Location

8.6

Service and Facilites

9.5

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Traveler Reviews Hi Sotel

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Customer reviews
wilaiwun c.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was great, very clean, and the staff were polite and helpful. They offered a free shuttle service once a day per room. There's a market and 7-Eleven downstairs, which is super convenient with lots of food options. However, there's one thing the hotel needs to fix: the showerhead. The last time I booked directly with the hotel, the showerhead couldn't be adjusted up and down, and I couldn't hold it properly. This time, the room was excellent as usual, but I still had a problem with the showerhead 🥴. Despite the showerhead issue... I'm giving full marks because this time I got a room with an extra bed, which was a nice touch.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Excellent! I didn't expect it to be this good. They even offer a transportation service to the hospital. Amazing!
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Accommodation's Reply
01 Jun 2026
Thank you very much for staying at Sheraton Bangkok Victory Monument Hotel. We are glad that you chose our hotel. We look forward to welcoming you back again. Thank you for your valuable feedback. We look forward to welcoming you back to Sheraton Bangkok Victory Monument Hotel.
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Nguyen T. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Second time staying here, and it was just as great as the first. The location is very convenient, close to Boat Noodles Alley, with a 7-Eleven next door and plenty of dining options nearby. The hotel also offers daily shuttle service for both drop-off and pick-up, which is a big plus.
1 people find it helpful
Accommodation's Reply
01 Jun 2026
Thank you very much for staying at Sheraton Bangkok Victory Monument Hotel. We are glad that you chose our hotel. We look forward to welcoming you back again. Thank you for your valuable feedback. We look forward to welcoming you back to Sheraton Bangkok Victory Monument Hotel.
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Y***k
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Good value for money. Ample parking. Convenient for resting and running errands. Nearby medical facilities. The staff were very helpful and provided excellent advice.
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Accommodation's Reply
01 Jun 2026
Thank you very much for staying at Sheraton Bangkok Victory Monument Hotel. We are glad that you chose our hotel. We look forward to welcoming you back again. Thank you for your valuable feedback. We look forward to welcoming you back to Sheraton Bangkok Victory Monument Hotel.
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very good. Clean, convenient, comfortable. Will definitely go again. Loved it.
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i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
The location is good, room size standard not too big but okay, clean also.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The accommodation is new, clean, and has plenty of parking. For anyone who needs to travel to Phramongkutklao Hospital, I highly recommend it. It's very close, you can walk to Phramongkutklao Hospital, or you can use the hotel's shuttle service.
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Hello. Thank you very much for staying at our hotel. We hope to see you again.
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Buu C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Clean hotel near local eateries good price
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1 people find it helpful
Pham T. V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
The staffs are very friendly and nice to us. This hotel also has a coffee machine that has really good Thai tea and cocoa, and it's free for all the hotel's customers 🥰.
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Wuttinan B.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 169 week(s) ago
The air conditioner smells and the bathroom equipment is not complete. Overall the room is clean but too small.
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4 people find it helpful
phan n. t. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 186 week(s) ago
I had a wonderful rest time in this hotel. Everything was so good, new facilities, very clean with super good room smell. I cannot believe that they even have big refrigerator with well prepare ice cube for us as well. The staff was very friendly and helpful with everything I asked for. My flight was early & they stay up late waiting for me at 4Am just to help me call a cab and bargain the good price for us to the airport. They also have free shuttle to the nearest BTS for you. There are 7/11 conveniences store at the hotel & several of street food vendors on the opposite of the hotel so you don't need to worry hungry at night. Highly recommend for this super nice hotel
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9 people find it helpful
Accommodation's Reply
03 Feb 2023
Hello Hi Sotel Thank you for your review. We are very glad that you satisfied with our service Including various facilities of the accommodation, we will continue to improve our accommodation. We sincerely hope that we will be able to welcome you again at Hi Sotel.
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