Overall Ratings & Reviews Tru by Hilton Hau Giang City Centre
Explore Tru by Hilton Hau Giang City Centre
Traveloka (10)
8.2
Very Good
From 10 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
7.7
Meal
7.3
Location
8.5
Service and Facilites
8.0
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Traveler Reviews Tru by Hilton Hau Giang City Centre
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Customer reviews
G***t
Staycation
5.0
/10
Reviewed 51 week(s) ago
1) The booking is included breakfast but they don't know. 2) They put the wrong guest name in the room. 3) 02 bottles of free water in the room but already one openned.
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phương m.
8.5
/10
Reviewed 77 week(s) ago
Phòng oke hơi nhỏ cũng dễ tìm. Khách sạn ở trumg tâm.
1 people find it helpful
TD
Tran D. H. N.
6.2
/10
Reviewed 100 week(s) ago
The room does not have a refrigerator. Buffet food is too little.
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Accommodation's Reply
07 Aug 2023
Hello JO Tran DHN,
Thank you JO Nam for choosing SOJO Hotel Hau Giang for this journey.
I am very sorry about the in-room refrigerator and the lack of variety in the buffet. SOJO Hotel Hau Giang sincerely acknowledges JO's reviews to improve service quality. Once again, I apologize for the inconvenience caused during JO's experience journey.
We look forward to welcoming JO Nam in the most thoughtful way in the next stay.
Best regards,
Ngo Van Lieu
Director of SOJO Hotel Hau Giang
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