EN | SGD

Support

Explore Ha Noi Le Grand Hotel

Traveloka (863)

Other sources (9)

8.6

Very Good

From 863 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.5

Service and Facilites

8.6

People often mention about Ha Noi Le Grand Hotel

All

Staff Friendliness (44)

Distance to City Center (40)

Room Space (37)

Bedroom (35)

Bathroom (33)

Ambiance (31)

Accessibility (23)

Check-in/out Time (23)

Surroundings (20)

Hotel Area (18)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Ha Noi Le Grand Hotel

Number of reviews per page

Customer reviews

Trang T.

9.1

/10

Reviewed 3 day(s) ago

My room is on the 5th floor, has a very big window, quite chill. I don't like the bathroom very much, otherwise it's ok. Oh, the pillow is a bit bad 🥲

See original

Find this review helpful?

Cao N. H.

Staycation

10.0

/10

Reviewed 1 week(s) ago

I booked 2 nights here and the receptionist helped me check in early and upgrade my room to a room with a window. Super cute 😍 The security guard is super cute and always enthusiastic. The room is cleaned every day so it's very clean.

See original

Find this review helpful?

h***a

8.5

/10

Reviewed 2 week(s) ago

There is a very approachable owner there, she looks a bit chubby and simple, and the security guard is extremely enthusiastic.

See original

2 people find it helpful

Accommodation's Reply

18 Jul 2025

Thank you for using the hotel services and leaving positive feedback. We look forward to serving you on the next occasion when you come to Hanoi.

See original

D***n

8.4

/10

Reviewed 2 week(s) ago

The receptionist also helped me change to a higher room for more ventilation. However, I don't really like the light color in the room. There's only yellow light and it's not as bright as I want, so it's a bit inconvenient when I put on makeup. It's like that in almost every room.

See original

1 people find it helpful

M***y

6.9

/10

Reviewed 3 week(s) ago

The room is fully equipped, the wifi is strong but the air conditioner is old, even though it is on for a long time it is not cool, I don't like this, the room is too hot, the hotel needs to improve the air conditioner problem

See original

1 people find it helpful

Accommodation's Reply

18 Jul 2025

Thank you for taking the time to share with us at Ha Noi Le Grand. First of all, the hotel is very sorry that you had a bad experience during your vacation. It is a pity that you did not share this with us sooner, the reception department will have a solution to handle it immediately, thoroughly so as not to affect your sleep. If you have the opportunity to return to the hotel, do not hesitate to share with us more.

See original

Phamngoclam

9.4

/10

Reviewed 3 week(s) ago

Very good. They take care of it so well.

2 people find it helpful

Long V. T.

Staycation

9.4

/10

Reviewed 3 week(s) ago

Central location, near entertainment areas, famous attractions. Clean, friendly rooms.

See original

2 people find it helpful

Accommodation's Reply

18 Jul 2025

Thank you for using the hotel services and giving your compliments. The hotel hopes to be an ideal destination for each of your business trips.

See original

N***N

9.4

/10

Reviewed 4 week(s) ago

Very ok, clean room, everything is very convenient

See original

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Hanoi Le Grand Hotel thanks you for choosing us instead of countless hotels out there. Hope you had a fun and useful business trip. Thank you for loving and supporting us so much.

See original

L***c

8.5

/10

Reviewed 5 week(s) ago

Room is ok, good value for money. Friendly staff.

See original

1 people find it helpful

Accommodation's Reply

06 Jul 2025

Thank you for your helpful review. We always want our customers to feel comfortable and happy. We hope to welcome you again on many more occasions.

See original

N***o

8.8

/10

Reviewed 6 week(s) ago

Friendly staff, clean room

See original

2 people find it helpful

Accommodation's Reply

06 Jul 2025

Hanoi Le Grand Hotel thanks you for choosing us instead of countless hotels out there. Hope you had a fun and useful business trip. Thank you for loving and supporting us so much.

See original

S***y

Leisure

8.1

/10

Reviewed 7 week(s) ago

Queen bed. Unfortunately, the bathroom is clogged. Water is floating. Hope next time we get a better room. Near the hotel at lunch time, there is street food named Bun Dau Mam Tom. It tastes really good, yummy.

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Thank you for leaving a review. We are very sorry for your incomplete experience. The hotel will accept and learn from your experience. Hope you enjoy!

L***a

Leisure

7.8

/10

Reviewed 8 week(s) ago

4 nights there, 2 nights sleep with mouse/rat in my room.

Find this review helpful?

Accommodation's Reply

08 Jun 2025

Thank you for leaving a review. We are very sorry for your incomplete experience. The hotel will accept and learn from your experience. Hope you enjoy!

R***l

6.4

/10

Reviewed 8 week(s) ago

The hotel building as well as the room was quite old. It was fine, but since it was too old and not renovated, it made me feel uncomfortable and unclean. Location was not good. Hence, I think it was not worth the price.

4 people find it helpful

Accommodation's Reply

08 Jun 2025

Thank you for leaving a review. We are very sorry for your incomplete experience. The hotel will accept and learn from your experience. Hope you enjoy!

PHAN T. H.

10.0

/10

Reviewed 8 week(s) ago

There is nothing to complain about here, the bedroom is clean and spacious, I will come back here next time.

See original

Find this review helpful?

Accommodation's Reply

08 Jun 2025

Thank you for your compliments. Hanoi Le Grand Hotel always tries to bring comfortable and relaxing moments when customers stay at the hotel. Hope you always love and support us!

See original

PHAN T. H.

10.0

/10

Reviewed 8 week(s) ago

Clean room, good price, every time I come to Hanoi, I choose to stay here.

See original

2 people find it helpful

Accommodation's Reply

08 Jun 2025

Thank you for your compliments. Hanoi Le Grand Hotel always tries to bring comfortable and relaxing moments when customers stay at the hotel. Hope you always love and support us!

See original

P***m

Business

9.4

/10

Reviewed 8 week(s) ago

Friendly staff, the room is not too big but has full amenities, the room is cleaned every day, new items are added for free, overall it's okay. The only thing I'm not satisfied with is that the laundry is slow, so I have to buy temporary clothes to wear to meet a partner.

See original

1 people find it helpful

Accommodation's Reply

08 Jun 2025

Thank you for your compliments. Hanoi Le Grand Hotel always tries to bring comfortable and relaxing moments when customers stay at the hotel. Hope you always love and support us!

See original

Van L. N.

8.2

/10

Reviewed 8 week(s) ago

Small to medium sized room, surrounded by convenient iced tea

See original

1 people find it helpful

Accommodation's Reply

08 Jun 2025

Thank you for your compliments. Hanoi Le Grand Hotel always tries to bring comfortable and relaxing moments when customers stay at the hotel. Hope you always love and support us!

See original

L***g

5.9

/10

Reviewed 9 week(s) ago

I stayed 3 nights but the room was only made once and that time the bar counter was not replenished in the required quantity.

See original

2 people find it helpful

Accommodation's Reply

08 Jun 2025

Thank you for leaving a review. We are very sorry for your incomplete experience. The hotel would like to accept and learn from your experience.

See original

Ta Ngoc C.

10.0

/10

Reviewed 10 week(s) ago

Anything is good, I will come back again.

Find this review helpful?

Accommodation's Reply

29 May 2025

Thank you for your extremely lovely review. We always support our customers to the best of our ability. Don't hesitate to tell us if you need assistance with any problem. Hope you will always love and support us at Le Grand

Thảo N.

8.5

/10

Reviewed 12 week(s) ago

Support early check-in enthusiastic and friendly, convenient location, ok price.

See original

1 people find it helpful

Accommodation's Reply

29 May 2025

Thank you for your honest review. Around the hotel are many delicious restaurants and cafes with beautiful views that you can enjoy on many occasions. Please continue to review for us and other customers so that they have more choices when coming here. Mon always love and support us more and more.

See original

Number of reviews per page