9.2
Exceptional
From 421 reviews
Cleanliness

9.8

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Hotel Luca

Number of reviews per page
20
40
Top reviews
Paul
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful location. The cafe downstairs, which has outstanding coffee, is not affiliated with the hotel, and there is no hotel lobby. Once the cafe closes at 8 pm, you have to wait for a live person to unlock the front door for you to leave, or get back in the hotel. The room was comfortable and well-maintained, but in terms of amenities there was no ice, and I had to ask for an iron to be brought to my room, which they promptly did, but without an ironing board, which came a day later. The staff was friendly and helpful, and I would stay here again even if for the excellent location, but billing themselves as a luxury option, perhaps they could do a bit more.
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Sarah
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel Luca is in a great location, particularly for the price - surrounded by restaurants and close to boutique shopping. The room and bathroom were large and clean, although the rug in our room looked a bit worn. Our room had a nice view of the park and a little balcony and was cleaned daily. The door to the building is locked at night and there's a security guard stationed there to let you in. The set up is a little different with the hotel sharing a building with a cafe - you walk through the cafe to get to double doors that lead to the hotel. That's where the reception area is located. The free breakfast was limited but included a large plate of fresh fruit, a pastry and your choice of made-to-order eggs or chilaquiles or pancakes. we stayed there for a week and only ate the breakfast a couple of times because there were so many great restaurants we wanted to try. The breakfast is served on the rooftop - a lovely setting. Staff were all very helpful and friendly.
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Stacey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property in a prime location in Roma Norte. Breakfast was excellent and the server was so kind. My only issue was the front desk staff. They are very strict about check in at 3pm. That is understandable when the rooms are not ready. However, I was late for an urgent remote Zoom meeting. The gentleman could have allowed me to sit in the closed restaurant or another space to join the meeting, but he did not budge. I was able to take the meeting in the beautiful cafe in the lobby, so it turned out ok.
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Jess
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice area, clean room, good service, the breakfast on the rooftop was tasty. The coffeeshop in the lobby was the best in the area in my opinion. Lots of retauraunts nearby too. One advice I'd give to travelers is that facing the street/park there will be noise of people and music, even late, so if you like it quiet pick a non-streetside room.
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Aviran
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is not a luxary hotel. It is a 4 stars hotel (at most). The rooms are very basic, although very spacious. The best things about the hotel are its location and the rooftop breakfast. Overall a pleasant experience.
YUE
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is in a very vibrant neighborhood with plenty restaurants choices but doesn’t feel in the center of tourists area. Room is large and clean, breakfast is great. It’s a boutique hotel lack of common area, but the location and service definitely make up for it. Highly recommended.
jon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Who is in a terrific location, located just across from a small park and on a quiet street as well. It was so easy to walk to the things we wanted to see like the museums the big parks, the Contessa area, the great restaurants in Roma Norte. It was ideal. Of course as mentioned in other reviews the morning breakfast on the rooftop was exceptional and the staff was so nice. Highly recommend the hotel room. Some cells were spacious bathrooms were modern everything was Quite nice and the air conditioning work just fine. Would certainly recommend this lovely boutique Hotel to anyone who wanted to stay in the nicer parts of Mexico City.
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JAIME
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in front of park , easy to walk to restaurants and bars all around . Great breakfast choices in the open air terraza . Nice cozy room and great friendly staff
Tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location.
Leigh
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is ++A. I was confronted bc I used a washcloth to wash off my makeup. Told they would charge me if I used it again. Told me to use the cotton pads provided to removed makeup. They provided 1 removal kit and there were 2 people but it was insane cause it was 2 quarter size cotton pads. Do they not wash the linens ?? Cause it was makeup and would have come out in the wash. Photos were not really exactly how it was. No spa. You walk through a coffee bar and restaurant to get to the hotel door and at night when it’s closed it’s locked with a guard. Overall nice stay but def not what the photos show and it’s just a little dated. Breakfast was nice and breakfast staff was so nice. Oddly on the day I left the restaurant and coffee bar was closed for no reason which was irritating. Again …. Neighborhood was soooooo good.
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adam
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Helpful staff. Excellent rooftop breakfast restaurant so you don't need to leave the hotel before starting the day. The coffee shop on the first floor was good, but doesn't open up until 8am. Thankfully there are a bunch of excellent nearby coffee spots that open early (like MOMO). Neighborhood is completely safe and super walkable to a ton of things to check out for food or entertainment. All of the hotel's restaurant recommendations were excellent. I'm sure there are some other higher end options nearby, but for the money, Hotel Luca was excellent for our 7 night stay. My only real complaint was that our room didn't have a throw rug on the tile floor (which some other rooms did).
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Todd
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is accessed through a coffee shop, which is a little inconvenient after hours. The location is great and the rooms comfortable
Stephan
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing location. Cute hote and big rooms with no issues. Breakfast has a great view over CDMX. Overall for the price a great find.
Annie
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great as always
Jon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good neighborhood location with easy access to food and drink. Breakfast on 6th floor was a great way to start the day. Room was clean and comfortable.
Alina
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, clean, good atmosphere.
Ivony
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel Luca’s location was unbeatable. We had a nice view of the park across the street. There was daily room service. Would stay here again. No iron available if that matters to you. Our cold water shower handle stopped working towards the end of our stay so maintenance had to come in to do repairs. Other than that, great experience.
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Walter
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great breakfast included daily and served on a fabulous terrace. Friendly staff and the hotel is surrounded by many restaurants and coffee shops.
Molly
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location and really clean property!
Anneka
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Brilliant shower. Large room. Comfy bed. Breakfast was great. However the hotel was incredibly noisy. We were in room 105 and it was upstairs from the small reception and we could hear everything including the staff talking before 7am in the morning. Everything is a hard surface so nothing to swallow the noise. The room above us got up early (4am) several times (assume to go on a trip) and we could hear everything - like an elephant running around. There was building work during the day too which meant naps were out of the question. We would return but I’d definitely want a different room.
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